Area District Manager

About the Job

The Area Coach oversees the people, processes, and operations of 6-9 corporate locations with total sales averaging 10-12M+. This position covers the western portion of Detroit with Westland as a central location. They drive excellence in day-to-day operations by training, coaching, and supporting Restaurant Managers. Area Coaches plan and set goals, focus on problem-solving/process improvement, and set standards for the brand. They are people-focused by recognizing, mentoring, and motivating Unit Level Management and their teams.

Day-to-Day

• Provides leadership for each manager in the market to ensure customer satisfaction and reach sales goals.
• Works with each manager to deliver profit goals and meet targeted flow-thru objectives; uses available reports to identify opportunities; encourages a top-line orientation through operational focus; ensures correct operational procedures are followed at all times.
• Coaches and trains various levels of management for operational excellence, supports national training initiatives, involved in new employee orientation, monitors training processes to ensure quality training of team and managers.
• Develops and maintains management staffing levels; drives to full management staffing for each location in the market; commits to selection process; monitors staffing levels to anticipate sales seasonality.
• Absolutely uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy. Ensures a safe environment for employees and customers.
• Exhibits ownership when working with Management to resolve chronic Repair & Maintenance (R&M) issues; determines causes of excessive R&M; gathers R&M issues; identifies trends and takes to R&M Business Partners.
• Responsible for resolving Employee Relations (ER) activities; provides needed ER assistance to managers; is proactive in addressing ER needs in the market.

Qualifications

• Great communication skills and strong interpersonal and conflict resolution skills.
• Exceptional team building capability.
• Business math and accounting skills, and strong analytical/decision-making skills.
• 4-year College or University Degree preferred but not required.
• Three to five years of successful, high sales volume, operational management experience in Fortune 500 environment.
• Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees.
• Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
• Ability to work flexible hours and work in your restaurants at least 30 hours a week.

Pay

Salary Range: $90,000 to $105,000 annually + bonus eligibility + equity (if applicable) + benefits.