Area Director of Revenue Management

About the role

The Area Director of Revenue Management is responsible for maximizing overall hotel revenue for rooms and food and beverage through the implementation of effective pricing and distribution strategies in large hotels. Out-perform direct competitors by winning market share with rational and competitive pricing, distribution strategy backed by targeted marketing, and careful management hotel inventory to maximize topline revenue and yield high net profits.

Responsibilities

• Oversee and guide the hotels revenue management and reservation teams to formulate transient and group inventory restrictions and pricing strategies to increase market share and maximize revenues for the hotel.
• Implement resort sales strategy and pricing recommendations across all channels, Hyatt revenue systems, and market segments.
• Analyze the results of strategies and tactics deployed on a monthly basis.
• Provide all communication necessary to resort’s teams, regional teams and ownership groups
• Execute Hyatt corporate revenue management initiatives, and maintain the standards outlined in the Americas Revenue Management Standards and Procedures manual.
• Manage the relationship with major OTA market managers to ensure that the resort is maximizing revenue and marketing exposure from each of our top partners
• Create the revenue forecasting process for the resort to ensure that the accuracy of each forecast falls within Hyatt standards.
• Prepare the Annual Budget for the resort.
• Work with the Director of Sales to develop and implement group pricing and inventory strategies for the entire group booking cycle.
• Develop a pricing strategy for the business/leisure travel sales team based on demand projections and competitive shops.
• Partner with the Director of Sales to ensure that hotel strategy is implemented on an account-by-account basis.
• Partner with the resort’s Director of Sales/Marketing to develop and implement the hotel SEO/SEM goals in conjunction with TIG/Milestone.
• Facilitate and lead weekly hotel Sales Strategy meetings in accordance with Hyatt Revenue Management standards
• Facilitate Daily Business Review meetings in accordance with Hyatt Revenue Management standards.
• Effectively manage and maintain Hyatt revenue management systems including PRO\IDEAS, Thoughtspot, Reserve, Opera, Envision and Passkey in accordance with Hyatt Revenue Management Standards.
• Coordinate with the Front Office team to maximize revenue from the following programs; Front Desk up-sell programs, sell out management effectiveness.
• Work closely with the Events to ensure that hotel meeting space is properly utilized to maximize room and food and beverage revenue potential.
• Represent the hotel by participating in and/or conducting industry functions in the region/state.
• Develop working relationships with managers in the Group Sales, Event Sales, and Event Planning staff, providing consultation on strategies for booking optimal group and catering business

Qualifications

• Minimum of 5 years experience is preferred as a Revenue Manager or Director in hotel revenue management organization.
• Minimum of 1 year preferred leading others in a dynamic team environment
• Minimum of 3 years experience preferred with Excel and related data management systems
• Technically skilled in managing all systems related to Revenue Management.
• Intermediate or Expert skill level in the use of the Microsoft Office suite of applications such as Excel, Word, Access, Powerpoint and Outlook
• Requires understanding and analysis of financial statements
• Ability to develop and deliver training materials
• Ability to develop and deliver effective presentations

Benefits

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. Oh, and we don’t want to leave out our lifestyle benefits! Paid holidays, vacation and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, wellbeing & educational assistance and many more!