Area Director - Data Center

About the role

National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space. NTI combines the perks of a large organization with an open-door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.

Responsibilities

• Lead NTI’s engineering, splicing, and data center installations in the market.
• Create strategic plans aligned with company objectives and ensure market compliance with company protocols while achieving financial targets and maximizing sales and profitability.
• Drive new revenue and growth, and maintain and grow customer relationships with key stakeholders in the industry.
• Manage all operational aspects of the market and organize highly effective operational staff through hiring, mentoring, and training.
• Ensure projects are completed above organizational and client expectations.
• Oversee area leadership and their subordinates.
• Serve as an active participant in national and regional meetings.
• Ensure future profitability through performance reviews and routine discussions on competencies and achieved results.
• Provide detail-oriented leadership and direction to team members regarding costs associated with customer quotes while highlighting the understanding and adherence to customer timelines.
• Build and maintain a customer base with new and existing clients, identifying prospective customers and serving as the initial contact to determine viability and desirability of a targeted account.
• Collaborate with senior leaders to develop sound business cases for strategic priorities and initiatives, including cost and benefit analysis.
• Manage human resources with respect to selection and retention of qualified staff, orientation and training, compensation, discipline, employee recognition and the implementation of relevant policies.
• Conduct market evaluations of personnel and market status.
• Hold staff meetings and mentor regional staff.
• Ensure compliance with local and federal regulations, accreditation standards and corporate policies to drive effectiveness and consistency in operations.
• Utilize one’s own network of contacts to source high quality operational, engineering, and administrative resources.
• Identify and establish new markets through detailed research.
• Acquire assets necessary for success including real estate, vehicles, tools, and stock items.
• Utilize budget-minded principles to review and ensure profitability on new, ongoing, and completed projects.
• Provide both a positive and safe working environment through reinforcement of behaviors, a solid understanding of job requirements and ensuring tools and equipment are on-hand.
• Serve as a corporate liaison to champion cultural change by encouraging critical corporate initiatives, a positive work environment, and the enhancement of organizational morale with the goal to drive operational efficiency.
• Set the example as a team player that coordinates and communicates activities with other employees, departments, and management.
• Engage with customers and employees via phone or email in a timely manner, providing 24/7 necessary guidance, accurate quotes, emergency outage responses and/or other requests.

Job Knowledge, Skills, and Abilities

• Familiarity with the overall local market including target client base, competition, project opportunities, suppliers, and partners.
• Strong interpersonal skills and proven ability to communicate both verbally and in writing.
• Review and fully understand the contracts and requirements of each project.
• Proven skills in customer service and maintaining composure in a shifting environment.
• Ability to multitask and stay organized under pressure.
• Time management skills for meeting deadlines and reporting work progress to customers.
• Familiarity with Teams, Word, Excel, Outlook, and PowerPoint software (Visio and Adobe a plus).
• Thorough understanding of internet tools and search engines.
• Must hold a valid driver’s license and satisfactory driving record.

Education and Experience

• 3+ years of experience as a Project Manager, Senior Project Manager, or Operations Manager.
• Bachelor’s Degree or equivalent combination of education, training, and experience; Master’s degree preferred.
• 5+ years of relevant job experience (similar industry or similar essential duties).
• 5+ years leading highly productive and cohesive teams preferred.
• 5+ years extensive working knowledge of fiber optics and/or data centers preferred.
• Desired fields of study: Electronics, Telecommunications, Construction, or Project Management.

Benefits

• Health/Dental/Vision/Prescription Plan (available on the 1st of the month following start date).
• Basic Life Insurance and Short-Term Disability Insurance fully funded by the company.
• 401(k) Plan with Employer Matching and immediate vesting.
• 10 Paid Holidays per year.

Physical Requirements

• Must be able to carry and lift items weighing up to 25 pounds.
• Position will require sitting for long periods of time, walking, standing, bending, as well as using fine motor skills, such as finger dexterity.