Area Director - Data Center

About the role

National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space. NTI combines the perks of a large organization with an open-door culture that welcomes new ideas and encourages professional growth. The Area Director will lead NTI’s engineering, splicing, and data center installations in the market, collaborating with department leaders to create strategic plans, ensure compliance with company protocols, and achieve financial targets while maximizing sales and profitability. The role includes driving new revenue and growth, maintaining and expanding customer relationships, and managing all operational aspects of the market.

Responsibilities

• Manage operational aspects in the market and organize operations and staffing to ensure all required tasks are carried out effectively and efficiently; proactively anticipate and manage change
• Oversee area leadership and their subordinates
• Serve as an active participant in national and regional meetings
• Ensure future profitability through performance reviews and routine discussions on competencies and achieved results
• Provide detail-oriented leadership and direction to team members regarding costs associated with customer quotes while highlighting the understanding and adherence to customer timelines
• Build and maintain a customer base with new and existing clients, identifying prospective customers and serving as the initial contact to determine viability and desirability of a targeted account
• Collaborate with senior leaders to develop sound business cases for strategic priorities and initiatives, including cost and benefit analysis
• Manage human resources with respect to selection and retention of qualified staff, orientation and training, compensation, discipline, employee recognition and the implementation of relevant policies
• Conduct market evaluations of personnel and market status
• Hold staff meetings and mentor regional staff
• Ensure compliance with local and federal regulations, accreditation standards and corporate policies to drive effectiveness and consistency in operations
• Utilize one’s own network of contacts to source high quality operational, engineering, and administrative resources
• Identify and establish new markets through detailed research
• Acquire assets necessary for success including real estate, vehicles, tools, and stock items
• Utilize budget-minded principles to review and ensure profitability on new, ongoing, and completed projects
• Provide both a positive and safe working environment through reinforcement of behaviors, a solid understanding of job requirements and ensuring tools and equipment are on-hand
• Serve as a corporate liaison to champion cultural change by encouraging critical corporate initiatives, a positive work environment, and the enhancement of organizational morale with the goal to drive operational efficiency
• Set the example as a team player that coordinates and communicates activities with other employees, departments, and management
• Engage with customers and employees via phone or email in a timely manner, providing 24/7 necessary guidance, accurate quotes, emergency outage responses and/or other requests

Job Knowledge, Skills, and Abilities

• Familiarity with the overall local market including target client base, competition, project opportunities, suppliers, and partners
• Strong interpersonal skills and proven ability to communicate both verbally and in writing
• Review and fully understand the contracts and requirements of each project
• Proven skills in customer service and maintaining composure in a shifting environment
• Ability to multitask and stay organized under pressure
• Time management skills for meeting deadlines and reporting work progress to customers
• Familiarity with Teams, Word, Excel, Outlook & PowerPoint software (Visio & Adobe a plus)
• Thorough understanding of internet tools & search engines
• Must hold a valid driver’s license and satisfactory driving record

Education and Experience

• 3+ years of experience as a Project Manager, Senior Project Manager or Operations Manager
• Bachelor’s Degree or equivalent combination of education, training, and experience; Master’s degree preferred
• 5+ years of relevant job experience in a similar industry or with similar essential duties
• 5+ years leading highly productive & cohesive teams preferred
• 5+ years extensive working knowledge of fiber optic and/or data centers preferred
• Desired fields of study: Electronics, Telecommunications, Construction or Project Management

Benefits

• Health/Dental/Vision/Prescription Plan available on the 1st of the month following your start date
• Basic Life Insurance and Short-Term Disability Insurance fully funded by the company
• 401(k) Plan with Employer Matching and immediate vesting
• 10 Paid Holidays per year

Physical Requirements

• Must be able to carry and lift items weighing up to 25 pounds
• Position will require sitting for long periods of time, walking, standing, bending, as well as using fine motor skills, such as finger dexterity