Area Director
About the role
The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. The Area Director (AD) is responsible for reaching sales and profit goals in the assigned area by creating a cross-functional plan to deliver the best customer experience. The AD works with succession planning, talent and leadership development, and structured performance management for Branch Managers based on results, values, and leadership. The AD oversees all lines of business across multiple mid-sized branch locations and supports the Regional Vice President of Operations in achieving both short-term and long-term business and financial objectives for the designated market. This role guides Branch/General Managers, Cash Logistics Managers, and Route Leaders in operations, finance, HR, safety, logistics, and security.
Responsibilities
- Provide strategic and operational leadership to effectively organize market logistics, drive execution discipline, and develop a high-performing, product-driven organization across all service lines.
- Ensure market excellence by delivering safe, efficient, and high-quality operations that position Brink’s as the highest-value provider of Cash-in-Transit, ATM, Coin, Currency, Check, and CompuSafe services within the market.
- Own customer performance and relationships by partnering with Branch and leadership to ensure service delivery, issue resolution, contract compliance, and continuous improvement aligned to customer expectations.
- Proactively manage risk and loss prevention, ensuring consistent execution of safety, security, and compliance standards to reduce workers’ compensation claims, prevent security losses, and protect employees, customers, and company assets.
- Lead, coach, and develop Branch Managers, Cash Logistics Managers, and Route Logistics Leaders, with a strong focus on performance management, succession planning, engagement, and accountability.
- Serve as the primary operational liaison between market leadership and corporate partners (Operations, IT, Finance, Legal, HR, Risk, and Security) to ensure alignment, clear communication, and effective execution of enterprise initiatives.
- Drive financial and operational results by holding leaders accountable for achieving short- and long-term business objectives, productivity targets, service metrics, and budget commitments.
- Establish and sustain a culture of accountability and engagement, fostering positive employee relations, consistent leadership behaviors, and a work environment aligned with Brink’s values and operational standards.
- Travel regularly within the assigned market (approximately 40–70%) to maintain strong field presence, operational visibility, and direct leadership engagement.
Qualifications
- A minimum of 7 years operations experience
- A minimum of 5 years management experience
- A minimum of 3 years business development experience
- A minimum of 2 years’ experience managing profit & loss and key performance indicators
- A valid fire arms permit or ability to pass applicable firearms licensing requirements
- A valid guard card or ability to obtain a guard card or any other required licenses
- Must be 21 years of age