Area Coordinator

About the role

The Area Coordinator has overall responsibility in the apartments or residence hall complexes for creating a safe, secure, and learner-centered environment. They require frequent and meaningful interactions with students in a variety of settings while maintaining good records.

Responsibilities

• Collaboration:
  • Direct supervision of resident assistants (7-15) including weekly meetings with professional staff and student staff both individually and collectively.
  • Maintain appropriate files and tracking to assess learning and development.
  • Lead, participate, assess and share results of staff committees overseeing recruitment/selection, training, development, recognition, wellness, and assessment.
  • Aid students experiencing emotional, academic, physical, and interpersonal difficulties, and refer them to other professionals when appropriate.
  • Serve as 24-hour on-call contact for housing emergencies; usually weeknight each week and several weekends during the semester.
  • Communicate with the leadership team and document interactions as appropriate.
  • Maintain office hours.
  • Participate in Housing and Residence Life events, student affairs, and university workshops, opening, closing, and other processes and duties as assigned.
  • Work proactively with other offices across campus.
• Student Engagement:
  • Advocate and empower individuals through role modeling, advising/supervising, and assisting students in their exploration of personal identity as a citizen in a global society.
  • Show initiative to develop individual skills.
  • Establish continuous personal contact with students to address student needs and concerns by remaining visible, approachable, and active in the areas.
• Innovation:
  • Maintain general operation of an area (2 residence halls or 9-13 small apartment buildings), including budget management, assessment, occupancy management, and communication with related offices and personnel including housekeeping, housing, and supervisor.
  • Encourage the leadership development of students; facilitate a residential education action plan with student staff to support the specific needs of students living in your area.
  • Share in the implementation of campus-wide programming by Housing and Residence Life, primarily Eagle’s Night Out, a weekend programming series.
• Integrity:
  • Understand, support, and enforce campus code of conduct in a developmentally appropriate context; facilitate educational conduct meetings; and assign appropriate sanctions.
  • Support resident assistants in the enforcement of policy and conduct.
  • Timely in person and written follow-up on Care Team concerns in support of student wellbeing and retention.
  • Respond to concerns and issues of students, parents/guardians, staff, faculty and others in a manner that provides exceptional service, accurate information, and fosters relationship-building.
• Learning:
  • Develop intentional student interactions and programming focused on the curricular experience, including implementing a residential curriculum that seeks to create a meaningful residential experience; assessing curriculum, ongoing development of lesson plans; and mentoring students living on campus.
  • Provide support to Theme Living Communities (TLC), themed communities and academic initiatives as outlined by the department.
  • Serve on various committees.
  • Participate in webinars and departmental and university wide professional development.
  • Provide basic crisis management interventions with students while educating and referring students to the campus resources available to enhance their collegiate experience; be an educator to student staff to be able to manage low-level referral situations.

Requirements

• Bachelor’s degree required.
• One year of related experience required.
• Strong interpersonal, organizational, writing, and time management skills required.
• Self-starter with the ability to work independently as well as effectively as a team member.
• Experience with computers, internet, word processing, spreadsheet, database, and email software.
• Strong customer service skills, written, and oral presentation skills.
• Ability to maintain confidentiality required.
• Must possess a high level of integrity.
• Must be able to be flexible and adaptable.
• Must be able to work with the student population.
• Must have a valid driver’s license and an acceptable driving record as defined by USI's Vehicle Safety Policy.
• Must be able to live on campus.

Preferred Knowledge and Skills

• Master’s degree strongly preferred.

Functional Requirements

• Independent physical access to all campus housing (residence halls and apartments including those under construction and renovation) to observe and physically assess as required for staff oversight, job evaluation, training/orientation events, and for meetings with managers, committees, and vendors.
• Frequent physical movement during some events to oversee activities, to make presentations, and to interact with attendees.
• Extended sedentary periods alternate with highly active periods to complete responsibilities of the position.
• Effective problem solving and a sustained high level of accuracy while meeting deadlines and achieving critical outcomes, even under demanding conditions such as multiple priorities and short-notice deadlines.
• The presentation of a consistently professional demeanor at all times, even in difficult, negative, or frustrating situations such as when handling complaints from students, parents/guardians, staff, faculty, or members of the community.
• Able to use computers and computer systems (hardware and software) to set up functions, to enter data, to retrieve and process information and to create documents.
• Able to retrieve information from written documents and from computer-generated reports.

About USI

The University of Southern Indiana is a public higher education institution located on a beautiful 1,400-acre campus in Evansville, IN. We offer employees exceptional benefits!

Benefits for this position include:

• Affordable medical, dental, vision, life and short term and long-term disability insurance plans.
• Retirement plan where the University makes the total contribution equivalent to 11% of annual salary.
• Full tuition fee waiver for employees/75% for spouses and dependent children.
• Vacation and sick time.
• Holiday pay.
• Free access to Recreation, Fitness & Wellness Center.
• Access to on-campus University Health Center and Dental Hygiene Clinic.

For more information about the benefits that USI offers, please visit www.usi.edu/hr/benefits.