Area Coordinator

About the Role

This position supervises a team of 10 or more seasonal employees and oversees multiple warehouse processes (picking, oversize, shipping, recoup, packing, or work areas such as CYO, Assembly, PODS) within assigned areas.

Responsibilities

• Oversee all labor and processes within the assigned work area.
• Provide day-to-day direction to seasonal staff and assist in training processes, serving as the first point of contact for associate questions and concerns.
• Track and review productivity to ensure goals, deadlines, and outputs are met.
• Ensure proper storage, handling, and quality standards (including GMPs) are followed.
• Maintain appropriate product receipt, storage, picking, packaging, and shipping procedures for the assigned team.
• Demonstrate proficiency in the Warehouse Management System (WMS).
• Provide constructive and timely feedback to associates on performance and productivity.
• Conduct start-up meetings for the department as needed.
• Assist in updating and documenting procedural changes, ensuring proficiency in all department functions.
• Foster a respectful team environment to positively impact retention through professional communication, motivation, and problem resolution.
• Maintain and support safety programs, addressing safety issues and ensuring proper equipment usage.
• Coordinate workflow using WMS, assigning work tasks (e.g., replenishment, picking, full pallet pulls) via hand-held scanners.
• Coordinate material moves through two systems to ensure the right part reaches the right line at the right time.
• Assist in developing and delivering performance reviews (PDRs) and performance improvement actions (PIAs) for direct reports.
• Proactively address operational bottlenecks and demonstrate proficiency in system-related functions.
• Maintain close communication with Shipping Working Supervisors, Fulfillment Support Supervisors, Coordinators, and Trainers to ensure smooth product flow and problem resolution.
• Report shortages, trends, and issues proactively to prevent potential problems.
• Ensure compliance with all department procedures and standards.
• Work on the floor in a production role during non-peak periods, performing manual labor as required.
• Perform pre-stretching exercises (5-10 minutes) before shifts.
• Perform other duties and work in other departments as assigned.