Area Coordinator

About the role

Rider University invites applications for an Area Coordinator. Reporting to the Associate Director for Residential Education, the Area Coordinator (AC) is responsible and accountable for the day-to-day management of a residential area comprising multiple buildings and staff, including all aspects of residential learning initiatives, housing operations, and administrative functions. The AC will assume primary responsibility for supervision and evaluation of staff for their respective area; assist in the hiring and training of staff campus wide; oversee use of a learning outcomes framework for facilitation of residential environments consistent with the strategic goals of the University and the Division of Student Affairs; provide support for living-learning communities and affinity housing groups; coordinate operations functions including occupancy management functions, key control, maintenance work order tracking, and damage assessments and billing for their respective area; oversee and be an active participant in building prep activities prior to the start of each term; manage and oversee administrative functions associated with the residential area, including roster verification, room change processes, health and safety inspections, and roommate contracts; serve as a campus hearing officer within the student discipline system; collaborate with counseling, student health, public safety and other university departments for conflict mediation, and crisis intervention.

Responsibilities

• Supervise and evaluate residential area staff
• Assist in hiring and training of staff campus wide
• Oversee learning outcomes framework for residential environments
• Support living-learning communities and affinity housing groups
• Coordinate occupancy management, key control, maintenance work orders, damage assessments and billing
• Participate in building preparation activities before each term
• Manage administrative functions: roster verification, room changes, health and safety inspections, roommate contracts
• Serve as a campus hearing officer in the student discipline system
• Collaborate with counseling, student health, public safety and other departments for conflict mediation and crisis intervention

Requirements

• Master’s Degree in Student Affairs, Student Personnel, Higher Education Administration or a closely related field
• In lieu of a Master’s degree, minimum 3‑5 years of full‑time residential work experience in a higher education setting providing direct service to students, staff, parents and university partners
• 2 years of experience in housing and residence life/residential education with direct experience providing supervision and training to paraprofessional staff
• Experience implementing educational initiatives and overseeing living‑learning communities in a college/university context (strongly preferred)
• Knowledge of housing occupancy management and operations

Skills

• Demonstrated leadership ability, organization and planning skills
• Ability to maintain confidentiality of sensitive information
• Sensitivity to and ability to work with students, faculty, and staff of diverse backgrounds
• Demonstrated ability to foster and maintain collaborative working relationships
• Demonstrated ability to facilitate teams and groups
• Knowledge of all laws likely to affect university students
• Ability to work in a stressful, changing environment with great attention to detail
• Ability to handle multiple assignments, balance competing priorities and develop efficient work plans
• Expertise in budget oversight
• Strong analytical and organizational skills; excellent interpersonal, oral and written communication, training, conflict resolution and program development skills
• Ability to communicate effectively and interact tactfully with all levels of university students, staff, and faculty; read, analyze, and interpret documents, policies, budgets and contracts; respond effectively to sensitive inquiries or complaints
• Ability to define problems, collect and interpret data, and apply data and analysis to formulate proposals and solutions
• Proficient in use of technology for electronic communication and document development; experience with Windows, Microsoft Office (Excel, Word, PowerPoint), Outlook and other email software
• Availability to work varied and flexible hours
• Satisfactory background and/or DMV checks required

Benefits

Rider provides a generous tuition remission benefit to its employees to further their own education and, in many cases, their dependents' as well.

Schedule

This is a full‑time, 12‑month position that requires the successful candidate to live in an assigned university apartment (live‑on) and to participate in a 24/7 on‑call rotation with other professional staff, remaining within a limited geographic range of the campus.