Area Coordinator

Alfred University values colleagues who will be educators outside of the classroom, demonstrate intellectual curiosity, and show a commitment to academic success. Area Coordinators (ACs) are live-on professional staff members with administrative responsibility for a residential area, including informal counseling, co-curricular education, and supervision of resident assistants. ACs have academic interests in residential education, leadership development, diversity, civic engagement, and supporting students transitioning to college, particularly first-year students.

Responsibilities

• Staff Selection, Supervision, and Development:
  • Supervise, select, mentor, train, and evaluate an undergraduate Resident Assistant (RA) staff.
  • Develop an ongoing staff development plan, including weekly staff meetings and bi-weekly one-on-one supervision meetings with RAs.
  • Provide timely feedback regarding expectations and performance.
  • Assist with recruitment, selection, training, mentoring, and evaluation of graduate residence directors and RAs.
  • Meet regularly with hall staff, both individually and as a team.
• Living Learning Communities:
  • Assist the Associate Director of Residential Learning Communities with creating and overseeing the residential learning community’s education plan and evaluate it through assessment.
  • Direct and build LLC programming for assigned residence halls.
  • Develop and maintain collaborations with university and external stakeholders to create meaningful experiences for LLC participants.
• Administration of Residential Learning Area:
  • Administer two to four residential halls/houses by supervising all aspects of hall/house operations.
  • Assist with tracking residential students, housing assignments, and room changes.
  • Maintain office hours in the residential hall/house.
  • Support central staff, room selections, and summer operations.
  • Address residential hall/house damages and assist with damage billing.
  • Maintain up-to-date files.
  • Follow up with students regarding safety concerns, health and wellness checks, and work orders.
  • Address quality-of-life issues with residential students.
  • Participate in mandatory training for the Residential Communities team.
  • Assist with furniture and key inventories.
  • Ensure correct student occupancy by conducting the residential census at the start of each semester.
  • Manage health and safety inspections, fire drills, and life safety inspections for residential areas and follow up as needed.
• Building Positive Connections:
  • Know all residents within assigned areas individually by being available and accessible.
  • Support and participate in RA and learning communities’ programs and activities.
  • Maintain the safety and security of residential halls/houses.
  • Proactively address and resolve roommate conflicts.
  • Provide college life orientation for residential students to support academic success.
  • Create and sustain connections with faculty, staff, and students.
  • Participate in emergency preparedness and response.
  • Support RA community development activities.
  • Hold meaningful conversations with residents.
  • Serve as an educator to staff and students.
• Student Conduct and Conflict Resolution:
  • Serve as a conduct hearing officer to hold students accountable for negative actions.
  • Assign educationally based student conduct sanctions.
  • Develop educationally based sanctions aligned with institutional goals.
  • Supervise the development and implementation of residential community standards.
  • Be knowledgeable of University Policies and Guidelines, Residential Community Standards, and the Student Code of Conduct.
  • Educate students about and enforce University Policies, Residential Community Standards, and the Student Code of Conduct.
  • Serve as a Campus Security Authority for Clery Act reporting.
  • Understand and adhere to all federal, state, and local laws and ordinances.
  • Assist students in resolving disputes and facilitate roommate mediations.
• Student Experience and University Initiatives:
  • Serve as a member of university and divisional committees as requested.
  • Attend and actively participate in campus activities and programs.
  • Participate in Student Experience professional staff development programs.
  • Participate in annual safety training and comply with safety rules, regulations, and protocols.
  • Maintain awareness of best practices, current trends, and issues in student affairs.
  • Demonstrate flexibility in work hours, including evenings and weekends.
  • Perform additional duties and assist with special projects as assigned.
  • Attend and participate in departmental and Student Experience meetings.
• Crisis Response and Resource Provider:
  • Provide on-call emergency services by serving on the duty rotation.
  • Serve as a resource person for needed referrals.
  • Conduct one-on-one student wellness checks and follow-ups.
  • Work cooperatively with university personnel, particularly the Public Safety Department, in emergency response and crisis management.
  • Execute institutional emergency procedures.
• Other Duties & Responsibilities:
  • Display a professional attitude and model professional behavior and attire.
  • Establish and maintain relationships with other University offices.
  • Utilize various software systems to support student record keeping.
  • Attend regional or national workshops/conferences for continued development, training, and networking.
  • Participate in a yearly performance review.
  • Provide quality customer service and address student and parent issues in a timely manner.
  • Be actively involved in professional organizations.
  • Support and assist in creating intersections for faculty, staff, and students to transform lives.
  • Support an evolving culture of mentoring and engagement opportunities.
  • Maintain a commitment to diversity, equity, and inclusion, and a high degree of cultural competence.
  • Maintain a safe working environment and comply with safety training, rules, and protocols.
  • Demonstrate effective written and oral communication skills.
  • Contribute to the overall success of the University by performing other duties as assigned.

Requirements

• Formal Education:
  • Bachelor’s degree required; Master’s degree preferred in Student Affairs, Counseling, Education, or a related field.
• Experience:
  • Progressive experience in a residential community, including at least one year of Residence Director (RD) experience.
• Essential Functions:
  • Ability to read, write, and speak English at a college level.
  • Capability to perform complex mathematical and statistical calculations.
  • Strong written and oral communication skills for all levels of the institution.
  • Ability to work independently and proactively.
  • Maintain regular and prompt attendance.
• Physical Demands & Work Environment:
  • Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
  • Must be able to navigate stairs and uneven surfaces; artificial lifts may not always be available.
  • Position may require walking outdoors in all weather conditions to other buildings on campus.
  • Campus terrain includes hills and slopes, which may not always be fully accessible for mobility-impaired individuals.
  • Personal Protective Equipment must be worn when required.
  • Respiratory function tests and use of respirators may be required.

Pay

$46,288.99 - $48,954.26

About Alfred University

Alfred University, founded in 1836, is a place for makers who shape the future. Committed to independent thinking, creativity, academic rigor, and community, Alfred University was the second oldest coeducational college in the U.S. and one of the earliest to enroll African American and Native American students. Located in Western New York, Alfred University offers programs in liberal arts, sciences, art and design, engineering, business, education, counseling, and school psychology to nearly 2,000 undergraduate and graduate students. The University actively subscribes to a policy of equal employment opportunity and does not discriminate based on race, age, sex, color, sexual orientation, gender identity, disability, religion, ancestry, national origin, marital status, genetic information, military or veteran status, or other protected characteristics.