Area Coordinator
Swarthmore College · Swarthmore, PA · 1 mo ago
Administrative$57k/yrFull-time
About the role
The Area Coordinator (AC) position is a 12-month live-in position that serves as a critical member of the Office of Student Engagement (OSE). Reporting to the Director of Residential Communities, the AC works closely with the Director of Student Activities and the Associate Dean and Director of Student Conduct. The AC plays a pivotal role in shaping the co-curricular experience for all students by supervising student staff, managing crisis responses, and promoting community development.
Responsibilities
- Supervise, train, and develop a team of Resident Assistants in accordance with OSE guidelines.
- Actively participate in the planning, implementation, and evaluation of departmental initiatives, including student staff selection, training and development, and community building.
- Oversee residential and campus programming efforts by Resident Assistants, including planning, budgeting/ purchasing, implementation, and evaluation.
- Monitor work performance for accuracy and completeness in accordance with OSE goals and guidelines.
- Assess the performance of Resident Assistants staff members on a regular basis and formally once a semester in a departmental evaluation.
- Advise students and staff on proper procedures and policies, in order to ensure appropriate requirements are met.
- Promote leadership development, self-governance opportunities, as well as civic engagement through resident involvement.
- Serve as a support resource for staff and students in dealing with specific residence hall problems, including roommate conflicts, personal and emotional problems, diversity issues, and other developmental concerns.
- Maintain regular office hours and visible presence within the assigned residential community.
- Meet weekly with directors to receive guidance feedback and discuss pertinent issues pertaining to the residential communities and/or student activities.
- Oversee residential conflict mediations.
- Participate in the creation and implementation of a residential curricular model for community development.
- Emergency Response and Case Management:
- Serve in an on-call rotation of live-in/live-on Student Life staff.
- Respond in person to support students in need.
- Provide leadership and manage emergency and crisis situations involving students and/or residential facilities.
- Serve as essential staff during campus emergencies and participate in the College’s Emergency Response Team.
- Problem-solve interpersonal, operational, and other issues with all students as needed.
- Provides annual review and updates to Student Life policies and procedures.
- Implement and manage College emergency and risk management procedures by ensuring all professional and student staff and building tenants are trained in emergency protocol.
- Facilities Management:
- Provide leadership and direction for a residential area and collaborate with maintenance, custodial, dining, and administrative staff.
- Carry-out move-in and move-out procedures.
- Communicate and follow-up on facilities related concerns in residence halls.
- Conduct weekly building walkthroughs and inspections and assist in monitoring and completing individual Facilities and Maintenance requests and overall building management.
- Office of Student Engagement Support:
- Support and attend campus-wide OSE and Division of Student Affairs programming initiatives, with particular attention given to Student Life all-campus events, including Orientation, Welcome Weekend, Winter Formal, Halloween Large Scale Event, Worthstock, Senior Week, and Commencement.
- Maintain a collateral assignment within the Student Activities and Leadership Office, in order to support divisional programming and departmental initiatives across campus and within the residential community clusters.
- Provide administrative, purchasing, and budget reconciliation assistance to Student Organizations, Student Government, and the Student Budget Committee.
- Serve as a mandated reporter for Title IX issues and Clery Act violations.
Requirements
Required Qualifications:
- Demonstrated commitment to personal and departmental development, professionalism, diversity, equity, and inclusion education, creativity, collaboration, and initiative.
- Discretion and sound judgment are required in dealing with confidential and sensitive student issues and communication with all campus constituencies and outside constituencies (including parents).
- Strong attention to detail; strong organizational skills; ability to handle multiple tasks, often under deadlines; ability to work as a team member to build strong working relationships within the OSE and greater the Dean’s division, across campus and in the broader community; ability to write clearly and concisely with great attention to detail.
Preferred Qualifications
- A degree in counseling services, higher education administration, social work, or a related field is very strongly preferred.
- At least two (2) years of experience in residential life or managing residential spaces or with student development in a college/university setting, with a preference for a liberal arts setting.
- Experience working in an on-call rotation.
- Familiarity with software programs such as Maxient, THD, Banner, and Workday.
- Familiarity with implementation of residential curriculums.
- Familiarity with student leaders working under an organized union.
Physical Demands
- Frequently required to move about inside the office and throughout residence halls.
- Must be able to sit for extended periods of time and work in a standard office environment.
- Must be able to occasionally lift, move, or transport objects weighing up to 20 pounds.
What You Will Get
- Work at one of the world's most renowned liberal arts Colleges, with incredible benefits, a stunning 420-acre campus, and a collaborative work environment.
- Join a team of passionate, creative people who work hard and have fun supporting the College students, faculty, and staff.
- We want to hear from you if you are excited about this role!
Who You Are
- Demonstrated commitment to personal and departmental development, professionalism, diversity, equity, and inclusion education, creativity, collaboration, and initiative.
- Discretion and sound judgment are required in dealing with confidential and sensitive student issues and communication with all campus constituencies and outside constituencies (including parents).
- Strong attention to detail; strong organizational skills; ability to handle multiple tasks, often under deadlines; ability to work as a team member to build strong working relationships within the OSE and greater the Dean’s division, across campus and in the broader community; ability to write clearly and concisely with great attention to detail.