Architectural Review Coordinator

About the role

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.

Community Group Associa is hiring a full-time Architectural Review Coordinator to support its HOA community in Williamsburg, VA. The Architectural Review Coordinator partners with homeowners, the Board of Directors, Committee members, and the General Manager to submit and relay board approval or denial of homeowner architectural changes. This is a full-time, onsite role that requires a valid driver's license, reliable transportation, a keen eye for detail, and strong report writing abilities.

Responsibilities

• Accepts and reviews Environmental Preservation Board (EPB) applications
• Reviews and ensures that new homes, additions, and pools meet EPB criteria and Landscape Protection Zone (LPZ) and/or Resource Protection Area (RPA) criteria
• Researches and confirms property line impact with plats for certain applications
• Updates database with EPB decision for each application
• Sends “Good Neighbor Letters” to homeowners whose homes would be impacted by EPB application
• Meets with residents submitting EPB applications and handles inquiries and requests from those applications
• Meets with homeowner/contractor if requested to review applications
• Conducts site visits if necessary
• Tabulates results of good neighbor letters
• Distributes completed EPB applications to all members of parcel committees
• Adds all EPB applications to annotated agenda/minutes for EPB board meetings
• Emails agenda and minutes to EPB
• Following meeting, sends approval/denial letters to owners with copies to parcel chairs
• Meets with Supervisor weekly to discuss applications and possible issues
• After EPB approval of plans for a new home, generates the “New Home Approval” packet, which the homeowner and contractor sign (includes specs for the new home as well as community general information for contractors)
• After new home construction is completed, takes exterior pictures and compares to blueprints; if the home complies, generates a form for return of conformance bond
• Implements and maintains online Architectural Modification Program
• Works closely with the Community Standards Coordinator
• Other duties as assigned

Requirements

• High School Diploma or GED required
• Customer service driven and team collaborator
• Proactive community skills, knowledge of conflict resolution techniques
• 1+ year of experience in administrative, clerical, data entry, and report writing
• Self-motivated, takes initiative, ability to manage time and prioritize tasks
• Familiar with Microsoft Office products (Word, Excel, Outlook)

Pay

Hourly pay rate: $23–$25

Schedule

Full-time, onsite position. Requires a valid driver's license and reliable transportation.