AR Collections Specialist - National Accounts

About the role

The AR Specialist serves as a key member of the Account / Credit Department, assisting with timely and accurate cash collection for National Accounts like Dick’s Sporting Goods. This position directly supports the Accounting Manager (Credit) to ensure smooth day-to-day operation of the company’s receivables.

Responsibilities

• Collect accounts receivable balances for National Accounts (example: Dick’s Sporting Goods and Costco).
• Investigate miscellaneous deductions and chargebacks related to short ships, business development / Co-Op deductions, returns, defective allowances, etc.
• Gather supporting documents to resolve open chargebacks, and with approval, create credit memos to clear.
• Maintain the SOP for the various deduction types, ensuring internal and external contacts are up to date, along with documenting any changes to processes.
• Maintain a detailed summary of aged balances, including steps taken to resolve them.
• Understand key contract details with Customers and Customer platforms for dispute resolutions.

Requirements

• A high school diploma or GED, with an associate degree or higher preferred.
• Strong analytical skills and ability to interpret financial statements.
• Excellent communication and negotiation skills.
• Enhanced proficiency in ERP systems and Microsoft Office.
• Demonstrated ability to exercise independent judgment and discretion in decision-making.
• 5+ years of experience in credit analysis, collections, or accounts receivable.
• Customer service orientation and ability to build positive relationships with internal and external partners.

Qualifications

• NACM or related certifications are a plus.
• Experience with NetSuite.

Skills

• Detail-oriented.
• Eager to learn.
• Excellent communicator.
• Able to manage and execute multiple projects within timeframes.

Benefits

• Medical and dental insurance.
• Vision insurance.
• Disability and life insurance.
• 401K plan.
• PTO.
• Paid holidays.
• Discounts on Revelyst products.

Pay

The pay range for this position is $27.50 - $34.00 per hour. The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.