AR & Billing Manager

Position Overview

The AR and Billing Manager will oversee the billing operations for both the construction and service divisions, ensuring invoices are accurate, timely, and aligned with customer expectations and contractual requirements. This role requires a balance of strategic oversight and hands-on execution, as well as cross-functional collaboration with project managers, technicians, and the finance team.

Supervisory Expectation

Serve as the primary point of contact for resolving escalated customer billing inquiries or disputes. Identify and implement process improvements for greater efficiency and accuracy in the billing cycle. Supervise a team of approximately six project accountants and billers.

Education And Experience

• 5+ years of billing or accounts receivable experience, with 2+ years in a supervisory or lead role
• Construction industry experience required
• Proficient in AIA billings, lien waiver processes, and third-party customer portals
• Strong leadership, organizational, and communication skills
• Experience with ERP systems (e.g., COINS, Sage Intacct, or similar)
• High attention to detail, with the ability to meet deadlines in a fast-paced environment
• Intermediate to advanced proficiency in Microsoft Excel
• Customer-focused approach with problem-solving skills and a positive, team-first attitude