AR Analyst - Billing

Position Overview

As the AR Analyst, you'll be responsible for accurate billing, maintaining customer accounts, and driving efficient billing processes. This is your opportunity to join a dynamic team where your attention to detail and proactive communication will directly impact our financial performance. You'll bring a strong understanding of AR processes, a knack for problem-solving, and the ability to thrive in a fast-paced environment.

People Management Responsibilities

No

Requirements

• Experience: 2+ years of experience in accounts receivable or billing
• Education: Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred
• Proficient in Microsoft Excel (pivot tables, VLOOKUP, etc.)
• Experience with ERP/accounting systems (e.g., Great Plains, SAP)
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Experience in high-volume AR or shared services environments, preferred
• Knowledge of trade promotion, EDI, and retailer deduction practices (e.g., Walmart, Amazon), preferred
• Familiarity with root cause analysis and continuous process improvement methodologies, preferred
• Intermediate to advanced Office 365 skills (Word, Excel, Outlook)
• Experience with Great Plains software a plus

Key Responsibilities

• Prepare and issue accurate, timely invoices based on contracts and service delivery
• Maintain customer accounts and follow up on outstanding balances
• Post daily cash receipts and resolve discrepancies
• Submit disputes through customer portals
• Process credit memos, adjustments, refunds, and write-offs
• Reconcile AR sub-ledger with general ledger and customer accounts
• Collaborate with internal departments to resolve billing issues
• Generate and distribute aging reports and support month-end close
• Track and report on AR metrics such as Days Sales Outstanding (DSO)
• Ensure compliance with internal policies and external regulations

Benefits

• Comprehensive Medical, Dental & Vision benefits
• Long- and short-term disability
• Life insurance
• 10 Vacation days per year, subject to accrual policy
• 11 Company paid holidays
• 401(k) with Company match

Identity Theft and Legal Services

The company provides identity theft and legal services.