AR Analyst

About the role

Join Associa, a leader in community management with over 225 branch offices across North America, bringing positive impact and value to nearly five million residents worldwide.

Responsibilities

• Own and manage a portfolio of customer entity accounts, driving timely collection of outstanding balances.
• Proactively follow up on past due invoices through consistent outreach via phone and email.
• Investigate and resolve billing discrepancies, short payments, and unapplied cash with a problem-solving mindset.
• Partner with branch teams, operations, and customer service to remove collection barriers and drive resolution.
• Maintain accurate and detailed collection notes, ensuring clear visibility into account status and next steps.
• Identify trends, aging risks, and problem accounts, escalating with recommended actions when needed.
• Support month-end close activities, including AR aging review and account reconciliations.
• Take initiative in improving processes, enhancing workflows, and contributing to automation efforts.
• Build strong, trusted relationships with internal and external partners while delivering a high level of service.

Requirements

• Education: High school diploma or equivalent required; Associate’s degree in Accounting, Finance, or related field preferred.
• Experience: 2+ years in collections, accounts receivable, or related role (high-volume environment a plus).
• Technical Skills: Knowledgeable in proper accounting principles (US GAAP); Proficiency with Microsoft Office (Excel, Outlook, Word); Experience with Microsoft Dynamics 365 (D365) strongly preferred.

What Makes You Stand Out

• You’re not just collecting - you’re identifying root causes, solving problems, and improving processes.
• You’re comfortable having direct conversations and know how to balance persistence with professionalism.
• You thrive in fast-paced environments and can manage competing priorities with confidence.
• You’re detail-oriented, analytical, and proactive in driving results.
• You’re a strong communicator who can collaborate across teams and influence positive outcomes.

Why Join Associa

This role is ideal for someone ready to step in, take ownership, and make a measurable impact. You’ll be part of a team that values accountability, continuous improvement, and collaboration where your contributions directly influence cash flow, operational success, and the overall health of the business. Associa is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.