Aquatic & Park Service Lead of El Paso Water Parks

About the role

The Aquatics & Park Services Lead at El Paso Water Parks is responsible for ensuring a safe and enjoyable environment for guests. This role oversees lifeguard operations, maintains facility standards, and provides quality service for swim lessons.

Responsibilities

• Enforce all rules and regulations
• Ensure lifeguard rotations and breaks are done efficiently and in accordance with Ellis & Associates, State, and Local regulations
• Provide needed supervision to prevent accidents
• Aid in the operation of the facilities
• Assist in leading a team of approximately 30+ lifeguards within the aquatics department
• Responsible for auditing quota-observing lifeguards 10/20s, live action drills, and operational manikin drops
• Follow proper procedures when testing pool chemicals if necessary
• Serve as the Management Responder for any first aid or medical needs
• Ensure proper care, direct guests to off-site medical care, or activate the Emergency Action Plan as needed
• Complete all first aid reports with clear factual statements
• Participate and assist with in-service training programs for safety, customer service at all water park facilities
• Keep the water park areas clear of dangerous objects and substances
• Enforce El Paso Water Parks, Ellis & Associates and Legends Global safety standards
• Serve as the first management integration for all aquatics related guest concerns
• Must be able to think critically and empathetically to reach conclusions
• Act as a first responder and jump in the water to keep guests safe
• Absorb and maintain proper aquatics records
• Immediately report needed repairs to the aquatics supervisor, assistant manager and/or manager
• Present a favorable, professional public image
• Perform related duties as assigned by Aquatic & Park Service supervisor and or manager

Qualifications & Skills

• Must be 16 years of age or older
• Ability to understand and follow verbal and written directions
• Bilingual (English and Spanish) preferred
• Must be able to swim, perform water activities and rescues
• Maintain an effective working relationship with clients, employees, vendors, patrons, and others encountered in the course of employment
• Current Ellis & Associates (or equivalent) lifeguard certification preferred or able to attain certification upon hire
• Recognizes an emergency and takes appropriate action
• Demonstrate leadership experience with a team-oriented approach
• Excellent verbal communication skills
• Must be able to work a flexible schedule, including nights, weekends, and holidays
• Minimum Education & Experience: Working towards a High School Diploma or GED preferred; Preferred two years of experience in aquatics operation: lifeguarding, lifeguard training, swim instruction
• Ability to Swim
• Computer Skills: Operate a personal computer using Windows, Microsoft Office, and other standard office equipment preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with Disabilities to perform the essential functions. Ability to work in a stationary position and move around the facilities for prolonged periods of time. Ability to bend routinely and repetitively to lift 20lbs or less and occasionally bend to lift more than 20lbs. Comfortable working outdoors in various weather conditions.