APPRENTICE ANALYST
Earn. Learn. Grow. Make an Impact.
Why OCHIN?
OCHIN is a nonprofit healthcare technology organization dedicated to improving health outcomes and expanding access to care nationwide. We partner with healthcare organizations across the country, providing the technology, support, and innovation needed to strengthen care delivery and improve the patient experience.
Compensation
- $49,939 annually for candidates without an EPIC credential
- $59,927 annually for candidates with a qualifying EPIC credential
What You'll Do
- Support users with questions and issues related to EPIC applications and other technology solutions
- Research and troubleshoot system issues
- Aid in system configuration, maintenance, and testing
- Learn healthcare workflows and identify solutions that improve the user experience
- Collaborate with cross-functional teams
- Document processes, workflows, and technical solutions
- Participate in training, certification preparation, and professional development activities
- Deliver exceptional customer service to healthcare organizations and end users
What We're Looking For
- Curious and eager to learn
- Strong problem-solvers
- Effective communicators
- Detail-oriented and organized
- Adaptable and resilient
- Collaborative team members
- Self-starter
- Driven by impact
- Passionate about delivering extraordinary customer service
Training & Career Growth
This apprenticeship is designed to help you build specialized healthcare technology skills through structured learning, hands-on experience, mentorship, and EPIC training opportunities. Many apprentices complete the program in approximately 12 months and continue growing into advanced healthcare technology careers with increasing responsibility and earning potential.
Hiring Process
Before moving forward to the interview stage, candidates will complete a 50–60-minute competency assessment. The assessment helps us better understand your strengths, preferences, and work style and is one of several tools used during the selection process.
Work Environment
- 100% Remote
- Full-time position
- High-speed internet required
- Dedicated, distraction-free workspace required
- This position requires employees to work remotely from a home office environment and participate in virtual meetings using video conferencing technology.
- Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.
Work Authorization
Candidates must be legally authorized to work in the United States on a permanent basis at the time of application. This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers of existing employment-based visas.
Physical Requirements/Work Environment
- Constant interpersonal skills, teamwork, and customer service
- Frequent creativity, mentoring, presentations/teaching
- Occasional decision making and independent judgment or action
- Reading, speaking, writing, and understanding English
- While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
- This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.
- The role routinely uses standard office equipment such as computers and mobile devices.
Work Location and Travel Requirements
- OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations.
- Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.
- We offer a comprehensive range of benefits. See our website for details: https://ochin.org/career.
Covid-19 Vaccination Requirement
To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Salary Description
Designated salary is $49,939-$59,927.