APPRENTICE EPIC CLINICAL ANALYST

About the role

The Apprentice Epic Clinical Analyst is an entry-level role designed to provide hands-on experience in supporting the implementation, configuration, and maintenance of Epic Electronic Health Record (EHR) applications.

Responsibilities

• Assist with Epic Configuration: Support customization and configuration of Epic applications to meet organizational needs.
• Workflow Analysis: Observe and document clinical and administrative workflows to understand system requirements.
• Testing & Validation: Participate in testing new builds, upgrades, and patches to ensure accuracy and functionality.
• End-User Support: Help troubleshoot basic issues and escalate complex problems to experienced analysts.
• Training Support: Assist in creating user guides and training materials for member staff.
• Documentation: Maintain detailed records of system changes, workflows, and troubleshooting steps.
• Collaboration: Work closely with experienced analysts and clinical teams to learn best practices in healthcare IT.
• Engage in training and development activities to build analytical and technical skills.
• Other duties as assigned.

Requirements

• Completion of an OCHIN workforce training program or similar experience (e.g., prior role within OCHIN, member site, or similar organization) preferred.
• Epic proficiency in Clinical Applications must be obtained within 60-days of employment.
• Interest in data analysis, problem solving and continuous learning.
• Basic understanding of healthcare operations and EHR systems.
• Strong analytical and problem-solving skills.
• Excellent communication, collaboration, and organizational skills.
• Strong computer literacy and willingness to learn new tools and systems.
• Strong attention to detail and ability to follow instructions.
• Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment.

Qualifications

• Completion of an OCHIN workforce training program or similar experience (e.g., prior role within OCHIN, member site, or similar organization) preferred.
• Epic proficiency in Clinical Applications must be obtained within 60-days of employment.
• Interest in data analysis, problem solving and continuous learning.
• Basic understanding of healthcare operations and EHR systems.
• Strong analytical and problem-solving skills.
• Excellent communication, collaboration, and organizational skills.
• Strong computer literacy and willingness to learn new tools and systems.
• Strong attention to detail and ability to follow instructions.

Skills

• Data analysis
• Problem solving
• Continuous learning
• Healthcare operations
• Epic proficiency in Clinical Applications
• Communication
• Collaboration
• Organizational skills
• Computer literacy
• Attention to detail

Benefits

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/career

Pay

$49,939 or $59,927 (Non Negotiable)

Schedule

This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.

Physical Requirements/Work Environment

Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action. Reading, speaking, writing, and understanding English. While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms. This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings. The role routinely uses standard office equipment such as computers and mobile devices. Work Location and Travel Requirements OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. Work from home requirements are: Ability to work independently and efficiently from a home office environmentHigh Speed Internet ServiceIt is a requirement that employees work in a distraction free workplaceNo travel is required

Covid-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve. As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.