Appointment Setter (Outbound Sales Development Representative)

What You'll Do

• Makes outbound calls to prospective customers
• Builds rapport and generates interest in NexGen Steel's Relationship Manager Program
• Qualifies leads using company guidelines
• Pre-closes prospects and schedules appointments for Closers
• Responds to inbound inquiries as assigned
• Reschedules appointments when necessary
• Accurately documents customer interactions and notes in our CRM
• Maintains detailed records to ensure a smooth handoff to the Closer
• Maintains professionalism and exceptional call quality on every interaction

Performance Expectations

• Average of 40 outbound calls per day
• Mondays may require up to 70 outbound calls
• Consistent follow-up and CRM documentation throughout the day

We're Looking For

• Confident and comfortable speaking on the phone
• Friendly, professional, and personable
• Organized with strong attention to detail
• Comfortable handling objections and guiding conversations
• Self-motivated and goal-oriented
• Able to work independently in a remote environment
• Adaptable in a fast-paced sales setting

Preferred Experience

• Experience in any of the following is helpful but not required:
• Appointment setting
• Inside sales
• Customer service
• Call center operations
• Business development

Remote Work Requirements

• Quiet, distraction-free workspace
• High-speed, reliable internet connection
• Ability to work a full-time 40-hour schedule
• Computer
• Professional headset with microphone

Compensation

• Hourly Pay: $20 per hour
• Performance Commission: $100 for every appointment that results in a $5,000 Relationship Manager Program enrollment
• $200 for every appointment that results in a $10,000 Lifetime Relationship Manager Program enrollment

Why NexGen Steel?

• Values initiative, accountability, and results
• Provides the training, support, and systems you need to succeed
• Gives you the flexibility of working remotely and the opportunity to grow your career in sales