Applied Learning Manager

About the role

To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance. You can read about our culture principles here. We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we’ve identified consistent expectations for all of Guild’s people managers — helping you know what to expect from your experience here.

Responsibilities

• Work directly with employer partners to manage their Applied Learning programs, translate their needs into learner experiences (milestones, tasks) and administrator experiences (reporting, workflows); understand employer processes deeply (e.g., clinical placements, hiring workflows, compliance requirements)
• Serve as the primary owner of relevant employer relationships for Applied learning, leading review cycles of milestones and tasks, incorporating modifications, and securing approvals
• Conduct research on target roles as necessary to inform content design and ensure Applied Learning offerings deliver on their promised value
• Earn external partner trust and increase their satisfaction through partnership support, surfacing key insights, and executing on initiatives that make Guild a valuable partner

Qualifications

• Strong relationship builder who can own relationships from employer stakeholders to internal support specialists and learners
• Strong communicator, able to deliver simplicity on the other side of complexity, with excellent writing and content design skills
• Experience across content development, product operations, and customer implementation
• Get smart quickly on new-to-you topics, from healthcare career pathways to payment system configurations
• Deeply well-versed in education technology, learning experience design, or workforce development programs
• Excited about a zero-to-something environment that is fast-paced and iterative, with an "all hands on deck" and "no task too small" culture
• Willing to wear many different hats - from strategic content architecture to tactical system configuration
• Situationally adaptable, thriving in ambiguity and capable of juggling competing priorities
• Unrelenting growth mindset, with eagerness and ability to learn and teach new things
• Strong attention to detail, systems thinking, and technical aptitude for working in admin tools

Preferred

• Deeply well-versed in education technology, learning experience design, or workforce development programs
• Interested in evolving toward Product Management or Design, eager to build skills in user research, product strategy, and tool development by working at the intersection of operations and product
• Familiarity with the industries where our Navigator product operates - whether that's healthcare (and can think alongside clinical leaders on workforce and career pathway challenges) or frontline industries like distribution, fulfillment, manufacturing, or workforce redeployment programs where upskilling trades workers is the core opportunity

Pay

$100,000 - $125,000 PLUS variable (bonus) compensation eligibility and stock options. Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity.

Schedule

This role is hybrid, with the option to work from home or in the Denver, CO office. You'll be on-site three days a week with fellow Denver locals as we aim to foster collaboration and connection. Relocation assistance is available for qualified candidates interested in moving to Denver.