Technical Learning Manager
Lyft · Nashville, TN · 5 days ago
HybridManagement$105k–$131k/yrFull-time
Responsibilities
- Own the strategy and execution of Lyft's technical learning portfolio, including engineering continuing education programs, documentation improvement initiatives and compliance training
- Manage mid-cycle programs with active stakeholder relationships and scheduled commitments — ensuring continuity, quality, and follow-through
- Provide editorial oversight for Lyft's internal technical content initiatives, including the Tech Blog — managing workflow, stakeholder relationships, and publication processes in partnership with engineering contributors
- Audit the current program portfolio and make recommendations grounded in engineer needs and business priorities
- Provide engaging learning experiences that empower technologists to do their best work at Lyft
- Embed AI upskilling in all programs including LLM education, AI productivity programming, and connecting the dots across all AI training functions at Lyft
- Partner with internal AI Champions and peer learning program owners to ensure technical learning initiatives are connected, complementary, and reaching the right audiences
- Own and maintain tech learning sites, resources, and reference materials — ensuring content is current, discoverable, and reflects the latest programs and priorities
- Design programs in ambiguous spaces — clarifying goals, defining success metrics, and building toward sustained program health
- Leverage a champion model and internal subject matter experts to scale content delivery
- Build toward a scalable, structured continuing education program for engineers at Lyft, anchored in identified skill gaps
- Cross-functional Integration
- Partner with the technical onboarding program to ensure the onboarding experience is well-integrated with the broader technical learning ecosystem
- Integrate technical manager training topics into People Development's Manager programming — ensuring engineering managers are well-served within the broader PDev portfolio
- Stakeholder Partnership
- Build and maintain trusted relationships with engineering leaders, infrastructure TPMs, and tech-adjacent teams as the face of PDev to the technical community
- Partner with HRBPs and People Analytics to understand the needs of the technical audience and measure program impact
- Navigate cross-functional dependencies (legal, comms, compliance, LMS/platform) to keep programs running smoothly
- 5+ years of experience in learning & development, technical program management, or a closely related field — with demonstrated ownership of complex, cross-functional programs
- Experience designing and delivering learning programs for technical audiences — you should be comfortable reviewing code snippets, understanding Git workflows (e.g. opening PRs, working in GitHub), and building curriculum for hands-on technical content
- Strong program management skills: able to manage multiple programs simultaneously, define milestones, identify risks, and adapt in ambiguous environments
- Demonstrated ability to build trusted relationships with engineering leaders and cross-functional stakeholders
- Experience with AI/ML learning content, technical enablement, or developer education
- Familiarity with LMS platforms (e.g., Codecademy, Docebo, Udemy) and experience managing compliance or required training workflows
- Excellent communication skills — able to synthesize complex tradeoffs and present recommendations to senior leaders clearly and confidently
- Comfort operating in a fast-moving environment where programs may need to be built, inherited, or adapted.
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match to help save for your future
- In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Subsidized commuter benefits
- Monthly Lyft credits and complimentary Lyft Pink membership