Applications Engineer Sales Support

Sales Duties

• Review historical Engineering and Sales documents to answer sales request for upgrade and retrofits to existing equipment.
• Provide sales support for new equipment and retrofit sales team members by analyzing applications and selecting best-fit configurations based on customer needs and performance targets.
• Prepare and manage machine and retrofit quotes, both domestic and international from quote to Purchase Order receipt, corresponding with staff as needed.
• Communicates with Finishing Machine Original Equipment Manufacturer (OEMs) to obtain required performance data for new orders.
• Captures customer data, samples and specifications and support engineering as required to generate Engineering Price Estimate’s (EPE).
• Supports Sales Territories and Customers by developing cross functionality with Sales Admins through training on appropriate systems; supports quotes and order entry when Sales Admin is unavailable.
• Communicate shipping and logistics info to stakeholders.
• Prepares Data Sheets through customer site visits with the outside sales team or through data gathered by the outside sales team.

Technical Duties

• Develops preliminary floor plans, analyzes initial layouts, identifies customer conditions and limitations, and communicates with regional sales managers and/or agents.
• Assists with designing and estimating conveyor layouts and control packages for proper product flow.
• Captures customer data, samples and specifications and support engineering as required to generate Engineering Price Estimate’s (EPE).
• Coordinates these layouts with Customers.

Qualifications

• Preferred BS/BA in Engineering, Business Administration
• Project Management experience, Certificate a plus
• Experience in Mechanical systems
• A team player with good communication and people skills
• Strong project management, analytical and problem-solving skills
• Organization skills that support the ability to prioritize tasks
• Excellent interpersonal and customer Service skills
• Able to establish and manage customer relationships
• Able to travel out of the country, if needed
• Experience In The Following Software Packages: Microsoft Office 365 (Word, Excel, etc.), MS Teams & SharePoint, MS Dynamics 365, AutoCAD