Application Support Engineer 6500868

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content. We must parse the posting. First, the intro: "Accenture Flex offers you the flexibility..." That's about the role? Could be "About the role". We'll put that in

About the role

with

containing that paragraph(s). Remove boilerplate like navigation, EEO, etc. We need to preserve all substantive info: responsibilities, requirements, qualifications, skills, benefits, pay, schedule. Let's extract. From text: - Intro paragraph(s): "Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel." That's about the role. - Responsibilities: heading "Responsibilities As an Application Support Engineer you will be responsible for acting as a software detective providing a dynamic service by identifying and solving issues within multiple components of critical business systems. You are expected to be a subject matter expert collaborate and manage the team to perform effectively take responsibility for team decisions engage with multiple teams and contribute to key decisions. Providing solutions to problems that apply across multiple teams is a vital part of this role. Master proficiency in Engineering Support is required. Master proficiency in Application Remediation is recommended. Master proficiency in IT Troubleshooting is suggested. Analyze complex software issues and develop effective solutions to maintain system stability and performance.Lead collaborative efforts across teams to ensure timely resolution of critical incidents and minimize business impact.Support continuous improvement initiatives by identifying recurring problems and proposing enhancements to processes and tools.Provide expert guidance and knowledge sharing to support team members and foster a culture of learning.Contribute to the development and documentation of best practices and standard operating procedures to elevate service quality.Specific skills supporting the following areas is requiredMainframe application programming across Johnson Controls application suite with focused knowledge of CARMS Walker Interactive and ADMIN.Mainframe core environment consists of Db2 CICS MQAssist with BRDs RACF security third party software tax calculation and disaster recovery planning and executionL2 L3 Break fixMinor EnhancementsService RequestsProblem Management as part of L3Daily system integrity verification cash feed reconciliation and interface feed checksReport distribution and adhoc reportingProgramming language proficiency in IMS Db2 COBOL Java CICS MQ AssemblerKnowledge of CA7 REXX FTP SFTP" We need to split into bullet list for duties/requirements. The responsibilities paragraph includes many statements. We'll extract bullet points. List of responsibilities: - Acting as a software detective providing a dynamic service by identifying and solving issues within multiple components of critical business systems. - Be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams and contribute to key decisions. - Providing solutions to problems that apply across multiple teams is a vital part of this role. - Master proficiency in Engineering Support is required. - Master proficiency in Application Remediation is recommended. - Master proficiency in IT Troubleshooting is suggested. - Analyze complex software issues and develop effective solutions to maintain system stability and performance. - Lead collaborative efforts across teams to ensure timely resolution of critical incidents and minimize business impact. - Support continuous improvement initiatives by identifying recurring problems and proposing enhancements to processes and tools. - Provide expert guidance and knowledge sharing to support team members and foster a culture of learning. - Contribute to the development and documentation of best practices and standard operating procedures to elevate service quality. - Specific skills supporting the following areas is required: Mainframe application programming across Johnson Controls application suite with focused knowledge of CARMS Walker Interactive and ADMIN. - Mainframe core environment consists of Db2 CICS MQ Assist with BRDs RACF security third party software tax calculation and disaster recovery planning and execution. - L2 L3 Break fix, Minor Enhancements, Service Requests, Problem Management as part of L3. - Daily system integrity verification, cash feed reconciliation and interface feed checks. - Report distribution and adhoc reporting. - Programming language proficiency in IMS Db2 COBOL Java CICS MQ Assembler. - Knowledge of CA7 REXX FTP SFTP. We'll put these as

• . Now "What You Need" section: "Minimum 5 years of work exp.Minimum 5 years experience in Engineering Support is required.High School Diplom/GED Bonus If You Have Experience in Application Remediation is recommended. Master proficiency in IT Troubleshooting is suggested." We need to interpret: Minimum 5 years of work experience. Minimum 5 years experience in Engineering Support is required. High School Diploma/GED. Bonus if you have Experience in Application Remediation is recommended. Master proficiency in IT Troubleshooting is suggested. We'll treat these as Requirements or Qualifications. The posting has "What You Need". We'll put under Requirements maybe. Also there is "Compensation at Accenture varies depending on a wide array of factors..." That's Pay section. Then "Benefits Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here: " We'll include Benefits section with that paragraph. Pay: "Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 10/31/2026." Then they list location and salary ranges: "Role Location Annual Salary Range California $85/hr to 95/hr Colorado $85/hr to 95/hr ..." plus many states and cities. That's pay details. We'll include that as part of Pay section. Schedule: Not explicitly mentioned. There's no schedule info. So we should not include Schedule section. We also have "Requesting an Accommodation" etc which is boilerplate EEO etc; we must remove. We also have "Equal Employment Opportunity Statement" etc; remove. We also have "Other Employment Statements" etc; remove. We also have "We work with one shared purpose..." etc; that's fluff but maybe part of About the role? It's generic corporate marketing; but we should preserve substantive info; it's not specific to the role. Might be considered boilerplate; but it's not navigation/legal/EEO. It's more about company culture. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." This is not exactly those categories; it's more generic marketing. Might be okay to keep? But we should prefer few substantive sections over many thin ones. This paragraph is generic; could be considered filler. Might be removed as not specific to role. Safer to keep only the intro about Flex and remove the later generic paragraphs. Thus About the role will be the first paragraph(s) up to "significantly reducing and/or eliminating the demands to travel." Now we need to output HTML fragment only. Structure:

  About the role

  ...

  Responsibilities

  • ...
  ...

  Requirements

  • ...
  ...
  (or

  if not list). We'll use list.

  Skills

  maybe combine specific technical skills? But we already have many skills in responsibilities. Could separate Skills section for technical proficiencies: Mainframe application programming, etc. However we already listed them under responsibilities. To avoid duplication, we could move those to Skills. But responsibilities already include them; we need to preserve all info. Could keep them under responsibilities; that's fine. Then we may not need separate Skills section unless there are distinct skills not covered. The posting also mentions "Master proficiency in Engineering Support is required." etc. Those are more like qualifications. We'll treat them under Requirements. Thus we may not need Skills section. Benefits section:

  Benefits

  ...

  Pay section:

  Pay

  ...

  (include location ranges). We must not repeat job title as heading. We must not include Job ID etc. Now craft the HTML. Let's write About the role paragraph: combine the intro sentences. Paragraph: "Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel." Now Responsibilities list items as above. We need to ensure no duplication. Let's list responsibilities items clearly: - Act as a software detective providing a dynamic service by identifying and solving issues within multiple components of critical business systems. - Serve as a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions. - Provide solutions to problems that apply across multiple teams. - Maintain master proficiency in Engineering Support (required). - Maintain master proficiency in Application Remediation (recommended). - Maintain master proficiency in IT Troubleshooting (suggested). - Analyze complex software issues and develop effective solutions to maintain system stability and performance. - Lead collaborative efforts across teams to ensure timely resolution of critical incidents and minimize business impact. - Support continuous improvement initiatives by identifying recurring problems and proposing enhancements to processes and tools. - Provide expert guidance and knowledge sharing to support team members and foster a culture of learning. - Contribute to the development and documentation of best practices and standard operating procedures to elevate service quality. - Apply specific skills in Mainframe application programming across the Johnson Controls application suite with focused knowledge of CARMS, Walker Interactive, and ADMIN. - Work within the Mainframe core environment consisting of Db2, CICS, MQ Assist with BRDs, RACF security, third‑party software, tax calculation, and disaster recovery planning and execution. - Handle L2/L3 break‑fix, minor enhancements, service requests, and problem management as part of L3. - Perform daily system integrity verification, cash feed reconciliation, and interface feed checks. - Manage report distribution and ad‑hoc reporting. - Demonstrate programming language proficiency in IMS, Db2, COBOL, Java, CICS, MQ, Assembler. - Possess knowledge of CA7, REXX, FTP, SFTP. Now Requirements: from "What You Need": - Minimum 5 years of work experience. - Minimum 5 years of experience in Engineering Support (required). - High School Diploma or GED. - Experience in Application Remediation is recommended (bonus). - Master proficiency in IT Troubleshooting is suggested. We could also include "Master proficiency in Engineering Support is required" but that's already in responsibilities; but we can keep. Now Benefits paragraph: "Accenture