Application Engineer( Inside Sales)

About the role

The Application Engineer at CB Pacific plays a crucial role in supporting sales, system design, troubleshooting, and optimal product usage. They provide product solutions and recommendations in partnership with Business Development Managers to drive sales.

Responsibilities

• Draws on technical and product knowledge to support sales, system design, troubleshooting, and optimal product usage.
• Determines which flow meters and valves are best suited to specific applications.
• Understands industrial instrumentation and mechanical principles of valve operation.
• Reads, understands, and interprets product datasheets.
• Develops quotes and bids for various projects.
• Handles all correspondence and inquiries from customers and account managers regarding product application, technical information, process details, and quotation preparation.
• Aids customer and/or account managers in addressing questions related to product specifications.
• Performs flow meter and control valve sizing/selection as needed.

Requirements

• Bachelor’s degree or 3-6 years of related experience.
• Deep knowledge of product lines and related technologies.
• Understanding of customer processes and business practices to identify optimal solutions.
• Knowledge of discounting, margins, and multipliers.
• Strong working knowledge of Microsoft Office Suite and CRM systems.

Qualifications

• Deep knowledge of product lines and related technology.
• Understanding of customer processes and business practices to identify optimal solutions.
• Knowledge of discounting, margins, and multipliers.
• Strong working knowledge of Microsoft Office Suite and CRM systems.

Skills

• Decision Quality: Makes good decisions based on analysis, experience, and judgment.
• Informing: Provides the information people need to do their jobs and feel good about being part of the team.
• Interpersonal Savvy: Relates well to all types of people, builds appropriate rapport, and maintains constructive and effective relationships.
• Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions.
• Peer Relationships: Quickly finds common ground and solves problems for the good of all, represents interests fairly, and cooperates with peers.
• Perseverance: Pursues tasks with energy, drive, and a need to finish, especially in the face of resistance or setbacks.
• Planning: Accurately scopes out tasks and projects, sets objectives, breaks down work into process steps, develops schedules, and measures performance against goals.
• Tech Learning: Learns new skills and knowledge quickly and effectively.

Benefits

• Medical, Dental, and Vision insurance.
• Competitive 401(k) matching program.
• Career growth opportunities.
• Employee referral program.
• Paid time off and holidays.
• Parental leave.
• Training: Access to FCG University learning and training platform with over 80k courses.
• Growth opportunities: Service Technician career path with FCG offers custom training through the FCG Service Technician Academy.

Pay

Compensation is commensurate with experience.

Schedule

Typically Monday through Friday, with some flexibility based on business and personal needs.