Application Development Technical Service Engineer - Join Our Talent Community

Position Overview

Essential Duties and Responsibilities:

• With general supervision, provides project management for the development of new application, product launch testing plan, data analysis, and/or communication of results.
• Works with targeted and established customers to identify technical specifications required for Formerra customers.
• Responsible for internal training of sales associates, furthering their knowledge and understanding of polymers, processing, and design.
• Provide training to Formerra customers, OEM’s, and industry events as needed on materials, processing, design, and other industry related topics as needed.
• Incorporates Formerra products and services into customer applications across multiple business units.
• Work with suppliers to understand and convey OEM material / market needs.
• Documentation and preparation of product specifications incorporating Formerra products and services into customer applications.
• Manages successful resolution of customer complaints/issues.
• Initiates process improvement efforts at key customers

Required Knowledge, Skills, and Attributes

• Complex problem thinking skills in translating customer needs into solutions.
• Technical aptitude.
• Broad knowledge of solutions, materials and processing.
• Self-motivated and team player.
• Strong organizational skills required.

Education and Experience

• Bachelor’s Degree required in Chemical Engineering, Plastics or Polymer Engineering, or related discipline
• Minimum 5 years completing technical writing, customer support, research, and project management

Disclaimers

• Legal authorization to work in the specified country is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
• It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason.
• Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.