Technical Application Engineer

Responsibilities

• Customer & Field Support: Respond promptly to customer inquiries regarding module racking configurations, mechanical load design criteria, and general technical inquiries.
• Warranty & Claims Management: Coordinate the technical investigation and evaluation of field warranty issues, field performance claims, and technical anomalies; interface closely with internal quality engineering groups to resolve problems.
• Audits & Compliance: Assist in coordinating, scheduling, and hosting factory audits for customers, independent engineers (IEs), and regulatory or certification bodies to effectively demonstrate manufacturing compliance and quality standards.
• R&D Collaboration: Partner actively with our R&D and product design teams in China to analyze module and racking structural performance, track field reliability data, and drive product improvements.
• Technical Documentation: Author, revise, and catalog precise technical documentation, product data sheets, installation manuals, safety updates, and customer-facing technical correspondence in both English and Chinese.

Qualifications

• Recent college graduate with an Engineering, Technical, or related scientific degree, or equivalent practical technical background.
• Strong professional written and verbal communication fluency in both English and Chinese (Mandarin).
• Demonstrated baseline or advanced technical writing and documentation skill sets.
• Strong analytical capabilities and logical problem-solving skills, with the ability to maintain poise under high-pressure customer environments.
• High personal and professional ethics, with confidence and integrity to uphold strict compliance frameworks.
• Enthusiastic about joining a fast-paced manufacturing site in the rapidly growing renewable energy and power generation industry.

Pay

Competitive salary

Schedule

Monday through Friday from 8:00 a.m. to 5:00 p.m.