Application Analyst III

Job Duties

• Possesses a strong understanding of assigned and related application(s); can demonstrate a proficiency in navigating through the applications.
• Meets with relevant personnel to perform data collection through discussions, workflow observations and document review. Possesses an understanding of best practice workflows. Identifies opportunities to modify current state workflows to increase efficiency or effectiveness.
• Produces documentation including current and future state workflows, pros/cons, gap analysis, needs assessments, design specifications, build documentation, test plans, project plans, status reports and transitionary documentation.
• Coordinates testing including unit, scenario-based, integrated, capacity, and parallel testing.
• Cultivates a critical thinking atmosphere across team(s) to problem solve and strives to understand the root cause of the issue.
• Communicates effectively with peers, informaticians, stakeholders, project teams, and leadership. Provides regular updates regarding work status and demonstrates appropriate issue escalation.
• Actively contributes in meetings by being an engaged listener and offering both feedback and input, while also encouraging others to be engaged.
• Learns to recognize the integration points within and across the various applications.
• Completes system build and documentation in accordance with department guidelines and in adherence to change management policy.
• Prepares training material and conducts training classes in either virtual or in-person settings.
• Adheres to best practices regarding information security.
• Participates in team on-call rotation to provide 24x7x365 support to assigned areas.
• Provides remote and/or on-site support as needed to end-users.
• Supports system upgrades, patches, and monitoring.
• Assists with the development of and precepting of others.
• Assists in the preparation of department guidelines, standards, procedures, and policies.
• Participates in vendor review and selection processes.
• Demonstrates understanding of the integration and technical requirements of peripherals and devices that interface with or integrate with assigned applications. Examples include laboratory instruments, radiology modalities, medication cabinets, printers, and scanners.

Qualifications

• Minimum of 6 years of relevant experience.
• Experience with healthcare EDI transactions preferred.

About the Role

This position requires a strong understanding of assigned and related applications, proficiency in navigating through the applications, and the ability to produce and coordinate documentation and testing. It also involves effective communication, critical thinking, and adherence to best practices regarding information security.

Requirements

• High School Diploma or Equivalent (GED).

Skills

• Multitasking;
• Communication;
• IT Environment;
• Leadership;
• Teamwork.

Benefits

• Healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.