Application Analyst II (Full-Time)

A day in the life

• Design and implement advanced configurations and workflows for healthcare applications.
• Lead testing and validation for upgrades, patches, and new implementations.
• Cookordination change management and release planning activities.
• Develop and maintain automation scripts for routine tasks and reporting.
• Serve as a subject matter expert for assigned applications, providing advanced guidance on configurations, workflows, and optimization opportunities.
• Ensure compliance with HIPAA, HITRUST, and cybersecurity best practices.
• Collaborate with vendors and internal teams for integration and optimization projects.
• Provide support for go-lives, upgrades, and other key operational events as required, including after-hours participation to ensure smooth and reliable system transitions.
• Provide mentorship and training to Analyst I team members.
• Participate in strategic planning for application enhancements and interoperability.
• Generate advanced reports and analytics to support operational and clinical decision-making.
• Provide scheduled on-call coverage for application-related incidents.
• Successful delivery of 3+ major application optimization projects annually.
• Reduction of application-related incidents by ≥25%.
• Documented improvements in automation and efficiency.

Qualifications

• 3–5 years of experience in healthcare application support and optimization.
• Education: High school diploma required; associate or bachelor’s degree in IT or healthcare preferred.

Knowledge, Skills and Abilities Required

• Proficiency in SQL, scripting languages (PowerShell, Python), and reporting tools.
• Experience with EHR systems (Epic, Cerner) and integration points (APIs, HL7).
• Knowledge of cloud platforms (Azure/AWS) and virtualization technologies.