Application Analyst - Clinical Systems - Meditech

Responsibilities

• Operation and maintenance of assigned software applications and interfaces.
• Works with multi-disciplinary teams to ensure regulatory compliance, quality metrics and patient safety goals are supported by Healthcare Information Systems.
• Serves as a primary technical contact for operation, design and support of assigned clinical systems including Athena and Meditech.
• Works with IT staff, user department representatives, superusers, and vendors to optimize the business benefit, reliability and accuracy of clinical software applications.
• Helps various departments align operational procedures and workflows with system functionality.
• Produces and maintains system-related documentation including: how-to instructions for IT relief staff, and run books for IT disaster recovery / business continuity.
• Timely communicates and documents progress, challenges and resolutions to peers, management, user management, and vendors using designated tracking systems for all activities including: projects, changes, incidents, requests, and training, especially on urgent or protracted activities.
• For changes, customization, and upgrades, trains superusers and/or supervisors in new/revised functions/routines.
• Affords learning materials and provides materials to user management for distribution to users.
• Trains new physicians (including doctors, PA, APNs).
• Provides a checklist for each student to measure progress.
• Affirms learning method with user management annually.
• Develops and maintains learning materials.
• Trains use of the EHR (Meditech) to new nurses and CNAs in group sessions as part of new nurse orientation.
• Utilizes the HPH Learning Management System to define curriculum, publish courses, offer learning sessions, track student competency and completion whenever possible.
• Satisfactorily works assigned on-call (off-hours) call rotation schedule, and answers business hours help desk calls.

Qualifications

• Associates degree. Bachelor's degree is preferred.
• Experience as Business analyst, system analyst or equivalent position leading implementation and maintenance of Hospital electronic health record applications.
• Experience with Athena or Meditech preferred but not required.
• Some Computer science or healthcare informatics coursework is highly desirable.
• 4 years – IT applications analyst with meditech, AthenaHPHealth or other EHR is highly desirable.
• PMP or any clinical business analyst or Electronic Health Records related certifications preferred.