Clinical Application Analyst
Job Summary
Under minimal supervision, responds to requests from users for new or modified systems. This may involve planning, designing, and analyzing various programs or software. Consults with users to identify current operating procedures for single departmental changes, define system requirements and determine programming and/or application functional requirements. Recommends technical and procedural design for new or revised applications, including system specifications and programming guidelines. Upon approval, may perform work on the masterfile. May write documentation to describe application changes for program development and corrections. Competent to work in most phases of application systems analysis but may require guidance in others.
Essential Functions
- Lead the onboarding, implementation, testing, and ongoing operational support of new and existing clinical applications.
- Meet with customers to document current processes and translate needs into application functional requirements.
- Coordinate application onboarding across governance, security, and infrastructure, ensuring change management policies and procedures are consistently applied.
- Troubleshoot and resolve complex application, database, integration, and workflow issues, often with limited documentation or historical knowledge.
- Develop and maintain application documentation, support procedures, knowledge articles, implementation plans, and technical specifications.
- Collaborate with project teams, vendors, and technical support groups during implementations, upgrades, and issue resolution.
- Participate in incident management and root cause analysis.
- Identify opportunities for process improvement and application optimization that enhance user experience and efficiency.
- Serve as a subject matter expert and trusted partner for assigned applications and workflows, providing end-user consultation, training, and support across the application lifecycle.
Qualifications
Required
- Associate's Degree or equivalent
- 2 years of relevant experience planning, design, testing, implementation, support, analysis of programs and software, and/or a participant in multiple phases of an integrated system implementation
Preferred
- Bachelor's Degree or equivalent
- Professional experience working with clinical applications
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
Benefits
- Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance
- Traditional and Roth retirement options with service contribution and match savings
- Eligibility for benefits is determined by employment type and status
Schedule
- Shift: Day (United States of America)
- Weekly Scheduled Hours: 40
- Hours of Work: 8:00 a.m. to 5:00 p.m.
- Days Worked: Monday to Friday
- Weekend Frequency: Variable weekends