Clinical Application Analyst

Position Purpose

The Clinical Application Analyst provides support for configuration, design, implementation and troubleshooting for clinical applications. Maintains the clinical information system, scheduling system, lab interfaces and assigned projects in inpatient and outpatient sites. This includes participating in all project roll out phases including onsite assessments, designing, building, testing, training and supporting end users.

Responsibilities & Tasks

• Trains end users and provides Go Live support.
• Trains and supports end users on powerchart, powerorders/CPOE, pharmnet, powerplans, HIM, XR printing, scanning, IView, HealtheCare, CareTracker, ePrescribe, Dragon dictation/physician documentation, rev cycle/scheduling and other adopted solutions.
• Performs workflow assessments and completes DCWs on time to facilitate design processes.
• Performs comprehensive testing of the clinical systems in both Prod and non-Prod environments.
• Documents all activities and reports findings.
• Participates in system upgrade activities.
• Reviews and designs new functionality available, testing, and training.
• Solves clinical process and content issues associated with the clinical system implementation.
• Serves a subject matter expert on the clinical system recommendations, processes, and content.
• Understands and teaches clinical reporting solutions and options.
• Contributes to needs analyses, uses design tools and develops training materials.
• Ledds and plans site education.
• Promotes and leads the change initiatives required in hospitals to transition from paper-based system to electronic system and continued adoption.
• Participates in on-call rotation to provide ongoing support to end users.
• Guides clinicians in solution demonstrations, design sessions, and end user training.
• Effectively transfers knowledge to end users.
• Serves as primary contact in the change management process for changes, testing and delivery.
• Gathers data on performance metrics to facilitate review of system effectiveness/efficiency.
• Takes the initiative to advance knowledge of solutions/applications.
• Organizes, plans, and manages time effectively to complete assignment.
• Demonstrates flexibility in transitioning between assigned task/duties including ACE IT Implementation, project work, end user training, design/development testing, troubleshooting, analysis of system adoption/use, scheduling application implementation and support.
• Promotes mutual support among colleagues and emphasizes knowledge sharing and success of the team.
• Completes spreadsheets, work plans and work requests with minimal supervision.
• Researches patient data across multiple applications.

Qualifications

• Active clinical license preferred.
• Bachelor's degree preferred in health related field or Health informatics or equivalent experience preferred.
• Minimum 2 years of experience in a healthcare environment. Rehab experience preferred.
• Experience working in Electronic Health Record environment is preferred.
• Experience in accessing workflow effectively (preferred understanding of rehabilitation workflow).
• One to three years of experience implementing an EMR in an inpatient or ambulatory care setting.
• Experience in complex healthcare technology implementations or experience a plus.