Appliance Service Technician
About the role
K&A Appliance has been family owned since 1976. Buying predominately new, but scratch and dent appliances from various manufacturers & selling them on both wholesale & retail levels, K&A has been experiencing continued growth & success in the scratch & dent appliance industry.
Responsibilities
- Diagnose and repair major household appliances in customers’ homes
- Assist with service repairs in warehouse when needed
- Prepare invoices and collect payments on completed service calls and any parts or additional labor costs from customers
- Maintain the Service Van and keep it stocked with parts used on a regular basis
- Communicate effectively with Service Coordinator regarding service calls and any issues that arise
Requirements
- MUST HAVE AT LEAST 3 YEARS EXPERIENCE SERVICING/REPAIRING MAJOR HOUSEHOLD APPLIANCES AS A FULL-TIME EMPLOYED TECHNICIAN
- Must have a clean and valid driver's license
- To lift up to 50 lbs on their own, lift more weight with assistance or leverage device
- Proficient in connecting water and gas lines and checking for leaks
- Provide excellent service and customer care during the service of appliances in customers' home
- Must have mechanical skills and willingness to learn new things
- Protect the customer's home while working & cleaning work area of all debris
- Maintain professional appearance (Uniforms provided)
- Legibly complete all necessary paperwork
- Able to work well under pressure & respond in a professional & courteous manner in all situations
- Demonstrate cooperative behavior with colleagues and supervisors
Qualifications
None specified
Skills
Not specified
Benefits
- Paid vacation time
- Sign on Bonus up to $4,000.00
- Paid holidays (We are closed during 6 major holidays)
- 401k retirement plan with 100% company match up to 5% of pay
- Overtime pay for weeks exceeding 40 hours
- Paid weekly by direct deposit
- NO Company paid Health Insurance
Schedule
Hours of operation are Monday through Friday 7am to 5:30pm
40-50 Hours weekly depending on volume of Service Calls
Pay
$25.00 - $30.00 per hour
Compensation
$25.00 - $30.00 per hour
Job Type
Full-time
Work Remotely
No
Location
Lancaster
Company
K&A Appliance
High Demand
Ambient conditions may cause some appliances to malfunction, leading to increased demand for repair services. Repair technicians are in high demand as families adjust to living at home 24/7, sometimes with adult children, elderly parents or in-laws expanding households and putting more wear and tear on refrigerators and dishwashers.
Job Security
Appliance repair is a great career choice because even with constantly advancing appliance technology, repair careers won’t be sent overseas or replaced by robots. People’s daily lives will always rely on appliances, and repairmen will always be needed to step in and get them back online.
Upward Mobility
Given how rapidly home appliances’ tech evolves, you’ll be continuously learning how to solve new problems for customers. Additionally, as you become acclimated to these changes, you can market your unique skills and boost your earnings.
Competitive Compensation
Being an appliance repair tech just so happens to pay pretty well also, more than enough to support a family and enjoy a comfortable lifestyle.