Appliance Service Technician

About the role

We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals benefit from work that’s steady, time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career. Our Appliance Techs provide mechanical repairs to washers and dryers at customer and client locations within their assigned region.

Responsibilities

• Service and Repair: Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines.
• Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan.
• Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process.
• Documentation: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information.
• Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools.
• Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances.

Requirements

• Valid Driver's License
• Ability to pass pre-employment screening
• Basic Plumbing and Electrical knowledge
• Previous experience in appliance repair or a related field is preferred
• Good interpersonal and communication skills to interact with customers effectively
• Ability to work independently and manage time efficiently
• Physical stamina and dexterity to handle and maneuver heavy appliances
• Basic computer skills for documentation and communication purposes
• Must be able to lift up to 75 pounds and will frequently work in a variety of environmental conditions

Benefits

• Work Life Balance
• 75% Employer Contribution to Medical, Dental, and Vision insurance
• Health Savings Account with Employer Contribution
• Year-round Work & Paid Training
• Company Paid Life, Short-term, and Long-term Disability Insurance
• 401k with generous Company Match
• Paid Time Off (PTO) & Holiday Pay
• Flexible Spending & Health Savings Account
• Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more
• Education Reimbursement Program
• Paid employee Referral program