Appliance Service Technician

Overview

Appliance Service Technician
Monday - Friday 7:30 am - 4:00 pm

Key Responsibilities

• Service and Repair: Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines.
• Ensure that all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
• Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan.
• This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.
• Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process.
• Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
• Documentation: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information.
• Prepare service reports and update the internal database with accurate and up-to-date information.
• Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools.
• Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
• Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances.
• Ensure personal safety and the safety of customers' property during service calls.

Benefits & Perks

• Work Life Balance!
• 75% Employer Contribution to Medical, Dental, and Vision insurance
• Health Savings Account with Employer Contribution
• Year-round Work & Paid Training
• Company Paid Life, Short-term, and Long-term Disability Insurance
• 401k with generous Company Match
• Paid Time Off (PTO) & Holiday Pay
• Flexible Spending & Health Savings Account
• Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!

Education Reimbursement Program

What we’re looking for

• Valid Driver's License
• Ability to pass pre-employment screening
• Basic Plumbing and Electrical knowledge
• Previous experience in appliance repair or a related field is preferred
• Good interpersonal and communication skills to interact with customers effectively
• Ability to work independently and manage time efficiently
• Physical stamina and dexterity to handle and maneuver heavy appliances
• Basic computer skills for documentation and communication purposes
• Must be able to lift up to 75 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related)

CSC ServiceWorks is an equal opportunity employer