APPAREL/DEPT LEADER

About the role

Responsible for ordering, stocking merchandise and maintaining the assigned section of the apparel department, and maintaining fixtures, displays, and signing. Train, coach and direct Apparel Clerks. Perform production and customer service functions; maximize store sales and profits. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Stock displays, divisional signing, recovery and merchandising standards, ticketing standards, corporate policies, planograms and composites, setting the ad to standard
• Process returns/exchanges, price changes, mismates, and shrink control
• Coordinate and organize merchandising of the section
• Build and maintain vendor relationships
• Receive and process freight
• Perform inventory control functions and conduct stock counts
• Build ends and displays
• Maintain awareness of current market trends
• React with urgency to changing sales opportunities
• Sell products to customers; teach/demonstrate selling skills
• Perform cashier functions
• Maintain awareness of overstock/understock conditions to guarantee ordering system integrity
• Respond to customer comments/complaints
• Assist in the inventory process
• Write Intersection Transfers
• Manage P&L responsibilities and seasonal sets
• Supervise and coach direct reports; complete performance reviews and provide feedback

Qualifications

Minimum

• Must be 18 years of age or older
• Willing to work weekends and holidays
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Effective written and verbal communication skills
• Demonstrate ability to make intelligent decisions quickly
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
• Qualified and able to operate power machinery and work with various job tools

Desired

• Related retail work experience
• Familiarity with apparel sales terms and processes
• Past work record reflects dependability and integrity