Apartment Resident Manager

Summary

The Apartment Resident Manager oversees the daily operations of Vistas Apartments, a 84-unit affordable housing community in Van Nuys, CA. Key responsibilities include property management, leasing, resident relations, compliance, and financial management.

Duties And Responsibilities

• Serve as the primary point of contact for prospective residents, providing detailed information and assisting with lease execution.
• Oversee unit turnovers, ensuring efficient preparation of apartments for new residents.
• Enforce community rules and policies, creating a peaceful and supportive environment.
• Coordinate maintenance and repair activities with the maintenance team and external contractors.
• Conduct routine property inspections to maintain cleanliness, safety, and compliance with local and federal regulations.
• Manage on-site staff, including scheduling and task delegation.
• Assist with rent collection and manage delinquencies, adhering to affordable housing guidelines.
• Support the Regional Property Manager in managing the property's operating budget and controlling expenses.
• Prepare financial reports and occupancy reports for RHF and regulatory agencies.
• Process property invoices accurately and on time.
• Assist with regulatory audits and inspections by providing necessary documentation and reports.

Qualifications

• High school diploma or equivalent required; related experience in property management or business administration preferred.
• Minimum of 3-6 years of experience in property management, preferably in HUD and affordable housing or senior living.
• Familiarity with property management software (e.g., Yardi, RealPage) is a plus.

Skills And Abilities

• Strong organizational and multitasking skills, with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and professionalism in addressing resident concerns.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and property management software.
• Ability to work independently and collaboratively, with strong leadership skills.

Other Requirements

• This position requires the selected candidate to reside on-site as part of their role.
• Flexible schedule, including occasional evenings and weekends.
• Must pass all pre-employment screening requirements, including reference verification.

Physical Demands and Work Environment

• Work involves walking, standing, and occasional lifting during property inspections or unit turnovers.
• Ability to sit or stand for extended periods and operate office equipment.
• Work environment combines office and on-site tasks, with occasional exposure to outdoor elements.

Compensation

• Competitive pay, including health, dental, and vision insurance, paid time off and holidays, retirement savings plan, employee assistance, term life, and voluntary supplemental life insurance.
• The anticipated base pay range for the position is $28.00-$28.00 per hour.

Benefits

• Additional benefits include a 1-bedroom apartment.

RHF

RHF is a mission-driven organization dedicated to making a meaningful difference in the lives of its residents. The company offers a collaborative and supportive work environment, opportunities for professional growth, and a commitment to improving the communities it serves. Join RHF in its mission to create positive change and improve lives.