Apartment Resident Manager

Location: Marymount Manor, Tacoma, WA

Responsibilities

• Property Management
  • Oversee daily operations, including leasing, resident relations, and facilities management.
  • Prepare and manage budgets, control expenses, and maximize occupancy.
  • Supervise maintenance staff and coordinate vendors for repairs, renovations, and preventative maintenance.
  • Conduct regular inspections of property, common areas, and individual units to ensure cleanliness and standards compliance.
  • Review and approve purchase orders, invoices, and other financial documents.
• Leasing and Occupancy
  • Market available units, conduct tours, and process applications.
  • Monitor vacancy rates, retain current residents, and coordinate move‑ins and move‑outs.
  • Prepare vacant units promptly for new residents.
• Resident Relations & Services
  • Organize and support resident activities, events, and services.
  • Oversee the Activities Department to maintain a vibrant calendar of events.
  • Address resident concerns, resolve disputes, and serve as liaison between residents, families, and leadership.
  • Collaborate with the Social Services team to connect residents with supportive services.
• Compliance and Reporting
  • Ensure compliance with HUD, LIHTC, and other affordable‑housing program requirements (income verification, recertifications, occupancy standards).
  • Prepare for audits and inspections (MOR, REAC, regulatory agencies, investors).
  • Maintain accurate, audit‑ready resident files and property records.
  • Stay informed of regulatory changes and assist with audit documentation.

Requirements

• High school diploma or equivalent.
• 3+ years of property management experience, preferably in affordable housing, senior living, or multifamily housing.
• Experience with HUD, LIHTC, or other affordable‑housing programs preferred.
• Budgeting, financial reporting, and property‑operations experience.
• Strong organizational, communication, customer‑service, and problem‑solving skills.
• Proficiency with property‑management software (e.g., Yardi or RealPage) and Microsoft Office Suite.
• Ability to work independently, prioritize tasks, and collaborate with residents, staff, and external partners.
• Flexibility to work evenings and weekends as needed.
• Must reside on‑site at Marymount Manor; a designated one‑bedroom apartment is provided.
• Successful completion of pre‑employment screening, including reference verification.
• Physical Requirements
  • Ability to sit, stand, walk, and perform property tours and inspections.
  • Manual dexterity and visual acuity for routine tasks.
  • Ability to lift up to 25 lb and perform occasional physical tasks related to property management.
  • Occasional outdoor work and exposure to varying weather conditions.

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance program
• Term life and voluntary supplemental life insurance

Pay

$25.00–$28.00 per hour

Schedule

Full‑Time, Non‑Exempt. Flexible hours, including weekends and evenings as needed.