Apartment Maintenance Technician

Essential Duties And Responsibilities

• Grounds Maintenance: Maintains the overall condition and cleanliness of the community exterior grounds and any other assigned work areas.
• Completion of daily tasks such as general exterior cleaning, pool cleaning, pool chemical inspections, trash removal, and package or notice delivery.
• Maintain property appearance, upkeep/curb appeal to ensure competitiveness within the industry, attract future residents, and provide a welcoming environment to current residents.
• Assist in light grounds maintenance tasks as assigned including pet area maintenance, flower beds maintenance, turf repairs, filling potholes, shrub and tree maintenance (i.e. – watering, irrigation, pruning, weeding, planning, etc.), shoveling/snow removal, and assisting with tasks as assigned by the Community Manager.
• Property Maintenance: Maintains the overall condition and janitorial needs of the maintenance shop, storage, and common areas of the property.
• Performs light, preventive maintenance in units, common areas, hallways, garages, grounds, pool, clubhouse, and equipment.
• Completes general work orders and turnover maintenance needs in a timely manner.
• Perform regular lighting, smoke/CO detector, and general maintenance inspections throughout property.
• Cost Control: Proper use and safeguarding of equipment and supplies, and adheres to cost controls to reduce expenses.
• Monitor stock levels on all necessary inventory and place orders through Community Manager.
• Maintain accountability for all necessary inventory, supplies, tools and equipment.
• Customer Service: Ensure resident satisfaction by adhering to maintenance service and loss-prevention standards including preventative maintenance.
• Ensure that residents’ needs are responded to in a courteous, friendly and timely manner.
• Work as a team player in meeting resident needs, and actively contribute to the efforts of other areas when necessary.
• Communicate in an appropriate and professional manner with residents, co-workers, and other CSM associates.
• May be required to attend residential community activities after normal business hours as requested by the Community Manager.
• Safety/Risk Management: Mitigate risk by conducting routine inspections of community grounds to maintain standards per CSM, local, state and federal regulations including AWAIR program.
• Operate all equipment following safe and proper procedures.
• Follow all CSM procedures for resident/associate incidents.
• Knowledgeable of property emergency procedures.
• Ensure a clean and safe work environment.
• Must be available to assist in any natural/catastrophic disaster.
• Self-Management: Produce required volume of work by planning, organizing and prioritizing work duties.
• Adhere to CSM attendance policy, grooming/appearance/dress code standards, and general work rules and department procedures.
• Attend all required meetings.
• Adhere to all CSM Standard Operating Procedures and Fair Housing laws.

Required Skills And Experience

• Education: High School diploma or equivalent. CPO Certification is preferred for properties with pools, or the ability to obtain certification based on policy guidelines.
• Experience/Knowledge/Skills/Abilities: 1+ year of residential or hospitality experience. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Current and valid driver’s license with safe driving record required.