Apartment Leasing Agent (Part-Time)
Campus Apartments · Knoxville, TN · 16 mo ago
ManagementPart-time
About the role
The Campus team is dedicated to providing excellent housing for college students. Since 1958, we've grown to be a stable and successful organization, thanks to our passionate and enthusiastic team members.
Responsibilities
- Aid in the day-to-day operations of the property to maintain customer satisfaction, financial stability, and good physical condition.
- Assist with leasing efforts to achieve full lease-up and maintain high occupancy levels by mailing renewal offers, logging responses, and managing property availability.
- Verify and enter rental applications for approval by the General Manager.
- Manage property licenses and the renewal process through liaison with legal counsel and the city.
- Handle the check-out process to ensure compliance with final account statements, including accepting keys and conducting inspections of vacated units.
- Ensure accuracy and efficiency in lease signings and resident check-ins, and promptly investigate and respond to resident concerns and complaints.
- Prepare weekly reports on property performance as required.
- Develop and implement advertising/marketing programs to position the property in the market.
- Develop and implement resident retention programs.
- Communicate courteously with residents, applicants, employees, and vendors, answer telephones as needed, and perform general administrative tasks such as filing, typing, and answering emails.
- Operate various office equipment and software, including fax machines, copiers, computers, and other tools as needed.
Requirements
- Bachelor's degree or equivalent combination of education and experience.
- First Aid/CPR certification or willingness to obtain.
- Valid driver's license and current automobile insurance.
- Basic computer skills and proficiency in Microsoft Office Suite.
- Knowledge of Entrata (preferred).
- Strong organizational and record-keeping abilities.
- Ability to follow through with paperwork and meet deadlines.
Qualifications
- Positive, professional, and enthusiastic attitude.
- Excellent customer service skills.
- Logical thinking and ability to follow standardized procedures.
- Ability to communicate effectively and professionally in a fast-paced environment.
- Ability to apply principles of logical thinking to practical situations.
Skills
- Microsoft Word, Excel, and Outlook proficiency.
- Entrata knowledge (preferred).
- Mathematical analysis and document preparation skills.
- Legal compliance and adherence to federal, state, and local laws.
Benefits
Join our team and enjoy growth opportunities, diversity, stability, job training, and a fun-loving family atmosphere!
Pay
Competitive salary based on experience.
Schedule
Full-time position with flexible hours to accommodate the needs of our students and staff.