AP Beaker Epic Analyst II

About the Role

In this role, the successful candidate is responsible for in-depth knowledge of assigned Epic System software. He/she conducts regular day-to-day communication, reviews the software, demonstrates a deeper understanding of business operations, and works with Epic, the Project Team(s), NYULMC Business Representatives/Subject Matter Experts, and end users to tailor the system to fit the organizations needs. The Epic Systems Analyst 2 routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Epic software; is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications; and will design, build, test, install and maintain those solutions. The Systems Analyst 2 is expected to use critical thinking skills in providing systems solutions to meet business needs.

Job Responsibilities

• Analyze data conversion needs.
• Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow.
• Actively participate and contribute in meetings, including supporting meeting facilitation.
• Participate in disaster recovery measures.
• Ensures all quality assurance processes are followed, including change management and testing efforts.
• Support the training team by keeping trainers abreast of new functionality and system changes.
• Communicate effectively across all impacted teams associated with task assignments.
• Analyze new functionality in new releases to identify impact.
• Demonstrates an understanding of interface requirements and testing.
• Provide assigned on-site support during go-lives and system upgrades.
• Complete all tasks in a timely manner with accurate documentation.
• Collaborate effectively with Epic using Sherlock or other appropriate tools.
• Collaborate effectively with colleagues and across teams to achieve the completion of tasks.
• Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.
• Make recommendations, review and test changes, enhancements, and each new release as assigned.
• Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.

Qualifications

• Effective oral, written communication and follow-up skills.
• Strong interpersonal relationship skills.
• Strong desktop tool usage including Word, Excel, and PowerPoint.
• Self-motivated, detail-oriented, problem solver.
• Requires 1-3 years of relevant experience and BA/BS Degree or equivalent.
• Must maintain certification in at least 1 Epic application.
• Minimal implementation and/or support experience desired.

Preferred Qualifications

• Healthcare experience desirable but not required.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Pay

The salary range for the role is $81,325.15 - $119,673.57 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.