Animal Shelter Assistant

About the role

This position performs duties related to the care and management of shelter animals.

Responsibilities

• Provides care to animals; vaccinates and medicates shelter animals; provides food and water.
• Assists in evaluating and placing animals; conducts temperament assessments; evaluates pets for adoption; networks with rescue groups to place animals; processes adoptions.
• Schedules animals for trips to veterinarian appointments; transports animals.
• Answers telephone and greets visitors; provides information and assistance.
• Performs animal euthanasia as required.
• Performs animal intakes; assesses animals; records pertinent information.
• Assists customers in locating lost animals; prepares lost animal reports.
• Maintains department records.
• Receives and records complaints; dispatches officers; prepares incident/accident reports.
• Trains new employees, volunteers, and community service workers.
• Assists with outreach activities.
• Cleans and sterilizes animal shelter, cages, and equipment.
• Launder towels, blankets, etc.
• Receives payments for fees, balances cash register.
• Performs related duties.

Requirements

• Knowledge of customer service principles and practices.
• Knowledge of animal care principles.
• Knowledge of the principles and practices of animal shelter operation.
• Skill in the use of computers and job-related software programs.
• Skill in the provision of animal care.
• Skill in the analysis of problems and the development and implementation of solutions.
• Skill in oral and written communication.

Qualifications

• Possession of a high school diploma or GED.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
• Possession of or ability to readily obtain a valid driver’s license issued by the State of Wyoming for the type of vehicle or equipment operated.
• Possession of or ability to readily obtain state certification as a Euthanasia Technician.

Benefits

The City of Gillette offers an excellent benefits package to all regular full-time and eligible part-time employees. Click the following link to see the 2026 Employee Benefits Summary.