Animal Control Field Supervisor

Essential Duties And Responsibilities

• Provide direct supervision of ACO field operations, recommend policy, plan and direct activities of employees to maximize effectiveness and efficiency of operations utilizing all available resources
• Aid in the selection, hiring and training of Animal Control Officers
• Plan, direct, control and evaluate job performance of several employees and perform annual employee performance reviews
• Administer corrective training, counseling and/or discipline when appropriate
• Train ACOs in all field operations procedures and ensure staff maintain state-required certifications
• Resolve problems and miscommunications between employees in a fair and unbiased manner
• Support as a certified ACO for field operations, including the impound of animals and livestock
• Respond to citizen complaints and inquiries
• Perform duties related to after-hours call-out rotation
• Prepare charging documents for and testify in criminal court
• Coordinate with various groups, organizations, and governmental agencies
• Communicate with the Shelter Manager and the Police Department chain of command regarding field activities
• Compile data and submit monthly reports and summaries to department supervisors
• Recommend ordinances, programs, and proposals to improve animal services field operations
• Brief the Shelter Manager on budget matters and recommend budget considerations
• Ensure employee compliance with established safety procedures
• Maintain compliance with health and safety laws and guidelines
• Assist with shelter operations, including cleaning, care, feeding, euthanasia, adoptions, and surrenders when necessary
• Order and maintain supplies, working closely with local vendors and the city Purchasing department
• Accept and collect payments for services or fees
• Provide community education regarding animal services and safety

Minimum Qualifications

• High school diploma or equivalent
• Three (3) years of experience in an animal shelter facility or related field
• Two (2) years of experience in a lead or supervisory role
• Certified Animal Control Officer
• Advanced Animal Control Certification or ability to obtain within one (1) year of employment
• Administrative Animal Control Certification or ability to obtain within one (1) year of employment
• Certified Euthanasia Technician or ability to obtain within 120 days of employment