Ancillary Scheduling Coordinator

Role and Responsibilities

• Outpatient scheduling for new and recurring patients.
• Inpatient scheduling coordination with Vascular Technologists and requesting departments.
• Phone support for Vascular Lab operations.
• Reviews Vascular orders for appropriateness and schedules patients in Epic.
• Direct communication with patients for scheduling ultrasound appointments and reminders for appointments.
• Guides patients through registration process, explains/answers questions regarding Vascular ultrasound appointments and provides pre-appointment instructions.
• Communicates with various hospital departments for coordination of patient care.
• Captures Vascular Lab monthly statistics for invoicing.
• Participates in Vascular Lab team meetings.

Qualifications and Education Requirements

• A high school diploma/GED is required (an associate degree is preferred).
• At least 2 years of experience in medical scheduling is required.
• The ability to work in a fast-paced environment and prioritize tasks based on importance is essential.
• Excellent communication and problem-solving skills are necessary.
• Familiarity with Microsoft Office and desktop publishing software is beneficial.

Preferred Skills

• Strong interpersonal skills are preferred.
• Knowledge of EMR/EHR (Epic) systems is preferred but not required.
• Knowledge of medical terms is helpful.
• Knowledge of vascular ultrasound terms is preferred.
• Team-player attitude is valued.