Analytics Consultant - Cloud Operations

Key Responsibilities

• Analyze operational data to identify trends, patterns, risks, and opportunities for improvement
• Interpret KPI/KRI and explain the business driver behind performance changes and risks
• Develop hypotheses and validate findings using statistical and analytical techniques
• Translate complex data into clear executive insights and practical recommendations
• Identify automation opportunities through operational analytics and process analysis
• Prepare executive presentations, operational reviews, and performance summaries that communicate meaningful insights
• Support predictive analytics initiatives by identifying leading indicators, trends, and forecasting opportunities
• Continuously improve operational reporting by moving beyond descriptive metrics toward actionable insights

Required Qualifications

• Bachelor’s degree in Analytics, Data Science, Statistics, Operations Management, Computer Science, or a related field
• Five or more years of experience in operational analytics, business analytics, management consulting, strategy, or a similar analytical role
• Strong analytical problem-solving skills with the ability to interpret complex operational data
• Experience using SQL to analyze and manipulate large datasets
• Experience with Power BI, or similar business intelligence platforms
• Excellent written, verbal, and presentation skills

Preferred Qualifications

• Experience supporting IT Operations, SRE, Service Management, or Enterprise Technology organizations
• Knowledge of statistics, forecasting, hypothesis testing, regression analysis, or predictive analytics
• Experience using Python for analytics
• Experience identifying process improvement or automation opportunities through data analysis
• ITIL, COBIT certification
• Experience using AI or Gen AI tools to improve analytics