Analyst, Strategic Consulting & Research

About the role

The Analyst, Strategic Consulting & Research in Playfly Ticketing, Premium, & Hospitality's Consulting & Analytics department supports and facilitates consulting and research work for our partners. This includes helping properties drive revenue, understand their fanbase, or make strategic decisions.

Responsibilities

• Act as the main project contributor for strategy engagements
• Design initial research processes alongside the wider Strategic Consulting & Research team
• Clean, organize, and analyze primary data sets
• Create and assist in presenting research reports, findings, and recommendations to partners
• Act as a point of contact for current partners, organizing project status meetings as appropriate
• Aid the wider Strategic Consulting & Research team in the execution of growth and development strategies
• Assist in business development efforts by leveraging relevant insights from previous client engagements
• Bolster Playfly’s industry leader positioning through market research and contributions to thought pieces/white papers for publication in relevant trade journals and, when applicable, presented at industry conferences
• Identify and analyze published research and data regarding marketing, fan experience, and ticketing within the sport and entertainment industry
• Stay informed on research tools and trends
• Maintain internal data sources to further Consulting & Analytics’ and Playfly’s overall industry knowledgebase
• Perform other research and consulting projects, such as internal Playfly surveys, which are not outlined above

Requirements

• Bachelor’s degree in Market Research, Statistics, Economics, Mathematics, Business Administration, Psychology, or a related field (preferably quantitative in nature)
• Experience with survey design platforms (e.g., Qualtrics, SurveyMonkey, Alchemer, etc.)
• Experience synthesizing disorganized data and reporting findings
• Experience with secondary research practices/databases
• Experience working as a market researcher or in a related position
• Experience presenting research findings directly to key decision makers
• Experience with statistical analysis and reporting packages (e.g. SPSS, SAS, etc.), databases (e.g. SQL, etc.), and programming languages (e.g. Python, R, VBA, etc.)
• Willingness to learn new applications/software tools
• Demonstrated ability to meet deadlines for concurrent projects and clients
• An enthusiastic and inquisitive approach to quantitative and qualitative data analysis
• An ability to learn quickly and work well both independently and as part of a team
• Excellent organizational skills and meticulous attention to detail
• Strong written, verbal, and interpersonal communication skills
• An ability to design compelling and appealing deliverables using charts, graphs, tables, etc.
• High Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Passion for and/or experience working in the sport and entertainment industry

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• This job is largely a sedentary role which operates in a professional office environment
• While performing the duties of this job, the employee is regularly required to talk or listen
• Anticipated travel of ~5% to client sites for project delivery or conference attendance when appropriate

Benefits

Playfly Sports offers a competitive compensation package, including a comprehensive benefits program that includes health insurance, retirement savings plans, and paid time off.

Schedule

The Analyst, Strategic Consulting & Research role is offered on a hybrid schedule, combining remote work with in-office days.

Pay

The pay range for this role is $60,000 - $80,000 annually, depending on experience and qualifications.