Analyst, Strategy & Analytics

Salary: $65,000 (Pay Grade 12)

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

About E15

At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests. www.e15group.com

Job Summary

The Analyst, Strategy & Analytics for the University of Notre Dame will spearhead the delivery of analytics and insights to our operators and partner on campus. In this role, you will be responsible for working with Levy’s Director of Operations and Notre Dame to produce analytical insights and technology recommendations for hospitality initiatives. Additionally, this position is responsible for establishing and advancing the methods, processes, and standards of analytics, financial analysis, and partner service that fuel the innovation driving Levy Operations forward.

Responsibilities

• Manage relationships with key client and Levy stakeholders and understand their overall strategies and business objectives
• Develop specific knowledge about the venue, including physical configuration, proposed technology, and operational processes
• Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution based on team objectives and fan feedback
• Identify opportunities to change existing product offering or distribution
• Develop reporting (heat maps, dashboards, slide decks, status updates) standards and formats for partner and operator end use
• Communicate key guest insights and potential action items
• Analyze and build optimal solutions around variable labor and cost of sales management
• Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability
• Interface with operations leadership to bring forth best practices from across Levy

Qualifications

• Self-starter who is eager to learn the business and drive insights
• Ability to develop and own stakeholder relationships
• Ability to work collaboratively in a consultative role
• Up to 2 years of experience in quantitative, analytical consulting, and/or client-facing businesses as well as experience interacting with internal organizational leadership
• Bachelor’s and/or Master’s degree in business analytics, statistics, economics, or a related field
• Experience in hospitality operations is a plus
• Experience in Excel with experience in financial modeling a plus
• Experience using SQL, R, Python, PowerBI, and/or Tableau for data analysis
• Experience in using data visualization tools, visual features of statistical software tools, or PowerPoint to communicate complex ideas to non-technical audiences
• Experience in survey analytics
• Can share examples of using data to solve complex problems
• Food service operations awareness/experience
• Experience communicating complex ideas to non-technical audiences
• Excellent interpersonal and stakeholder management skills
• Proactive approach to problem solving and adding value

Expectations

The Analyst will be expected for most of the work week to be on-site at Notre Dame with the expectation that they will be at most of the Fighting Irish games and marquee events, supporting the operation and interacting with the partner.

Benefits

• Medical, Dental, Vision
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.