Analyst, Remittance Processing

About The Team

The Finance team is responsible for global financial support. The team covers everything from back-office functions like payroll and customer billing to tax compliance and budget forecasting.

About The Role

• Executes day-to-day global financial operations, ensuring accurate and timely processing of back-office transactions, such as customer billing or payroll.
• Analyzes financial data, operational metrics, and workflows to identify discrepancies, resolve issues, and improve process efficiency.
• Collaborates with cross-functional teams and stakeholders to support financial compliance and execute operational goals.
• Maintains productivity/quality requirements as related to the business unit goals.
• Receives constructive feedback, actively seeks coaching, and in conjunction with manager, establishes and follows through on personal development plan.
• Works well in a team environment.

Requirements

• 3+ years of prior experience in financial operations, accounting, or a related corporate finance role.
• Proficiency in financial systems, data analysis, and supporting back-office processes.
• Strong analytical skills with a focus on accuracy, process efficiency, and problem-solving.
• Bachelor's degree in finance, Accounting, Business Administration, or a related field, or equivalent experience is preferred.

Qualifications

• Ability to work well in a team environment.
• Reports to the Remittance Processing Sr Manager and is based in Chicopee, Massachusetts.

Skills

• Financial systems proficiency.
• Data analysis skills.
• Back-office process management.
• Collaboration with cross-functional teams.
• Customer service skills.
• Report preparation and distribution.
• Verint account look up/transactions.
• Report compilation and equipment operation.
• Refund Hub processing.
• Payment and refund check research.
• Mail center operations.
• Letter inserting equipment operation.
• X-ray equipment operation.

Benefits

• Comprehensive Healthcare Plans.
• Paid Time Off.
• Retail Retirement Plans.
• Comprehensive Medical, Dental and Vision Insurance Plans.
• Education Benefits.
• Paid Maternity and Paternity Leave.
• Family Care Benefits.
• Commuter Transit Program.
• Subscription Discounts.
• Employee Referral Program.
• Equal Opportunity Employer.