Analyst, PMO

About the Role

Ezee Fiber is seeking a technically strong and analytically minded PMO Analyst to build, administer, and continuously improve the platform intelligence layer that powers Ezee Fiber’s 6-state FTTH build portfolio. The PMO Analyst owns the technical and analytical backbone of the department: Control Center workspace administration, executive dashboard development, workflow automation, variance alignment, and portfolio reporting that surfaces risk and opportunity to Sr. Director and Executive-level audiences. This role drives operational discipline, ensures data integrity, improves processes, and maintains strong executive-level communication with internal stakeholders.

The ideal candidate brings advanced Smartsheet proficiency, strong analytical instincts, and the ability to translate raw project data into visibility, accountability, and action.

Responsibilities

• Smartsheet Platform Administration
  • Administer and expand the Smartsheet Control Center environment across all active markets and Engineering/Construction vendor portfolios.
  • Build and maintain automated workflows, notification triggers, and approval routing.
  • Develop and maintain executive dashboards including HHP Variance (GLDS vs. Smartsheet), Missed SLAs, Due Date Variance, HHP Actual vs. Budget, CPH Actual vs. Budget, and Forecast Accuracy.
  • Configure and manage Dynamic View for GC and field team data input.
  • Manage workspace structure, user access, and permission levels across the organization.
  • Lead standardization of project templates, intake forms, and execution frameworks across all markets.
  • Maintain cross-system data integrity between Smartsheet, GLDS, ArcGIS, and field reporting sources; identify and resolve discrepancies.
  • Lead cross-functional onboarding to PMO tools—develop platform workflow documentation and track vendor and internal stakeholder adoption.
• Portfolio Reporting & Analytics
  • Produce weekly and monthly executive portfolio reports for Sr. Director and CFO-level audiences.
  • Track and analyze key metrics to monitor portfolio health: HHP variance, SLA aging, due date variance, and milestone performance.
  • Support delivery forecasting and milestone aging analysis across the active build portfolio.
  • Identify reporting anomalies, escalate emerging risks, and recommend corrective actions.
• Process & Governance
  • Document and maintain PMO standards, SOPs, and Smartsheet workflow logic.
  • Partner with Program Managers to ensure data integrity across all market and GC-level sheets.
  • Coordinate cross-functional data inputs from Engineering, Construction, and Network Deployment teams.
  • Support development and rollout of standardized market execution frameworks.

Requirements

• Bachelor’s degree in information systems, business administration, construction management, or a related field preferred; equivalent work experience is considered.
• A minimum of 3 years of experience in a project management, operations analyst, PMO support, or related role is required.
• Advanced Smartsheet proficiency—hands-on Control Center, dashboard, automation, and Dynamic View experience required.
• Strong analytical skills with demonstrated ability to build and present data to non-technical leadership audiences.
• Demonstrated financial literacy—familiarity with budget tracking, cost reporting, or SOW/PO processes.
• Experience in construction, telecommunications, utilities, or field operations industries preferred.
• Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and SharePoint.
• Ability to manage multiple concurrent workstreams with accuracy in a fast-scaling, high-growth environment.

Preferred Certifications

• Smartsheet Certification
• PMP (Project Management Professional) or CAPM
• Fiber/OSP technical certifications

Physical Requirements

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job.

• Daily analysis and interpretation of data, communication, and remaining in a stationary position for a significant portion of the workday.
• Frequent access, input, and retrieval of information from computers and other office productivity devices.
• Regular movement about the office and corporate campus.
• Frequent movement of up to 10 pounds and occasional movement of up to 25 pounds.

Benefits

• Competitive compensation package
• Comprehensive medical, dental, and vision benefits
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid time off and other generous benefit programs
• Tuition reimbursement

We are seeking candidates that are legally authorized to work in the United States without sponsorship.