Analyst, People Operations

Essential Functions

• Provides Tier 1 support by delivering timely, consistent guidance and issue resolution across People Team topics using internal knowledge bases and systems.
• Processes employee lifecycle events, ensuring data accuracy and compliance.
• Administers Unemployment Insurance and Worker’s Compensation claims, including initial incident responses and coordination with insurance carriers.
• Handles employment verification requests, including vendor coordination, verbal/written responses, and completion of loan forgiveness forms.
• Maintains personnel files in accordance with data confidentiality and retention policies.
• Supports new People Team initiatives and contributes to continuous process enhancements.

Experience/Qualifications

• Minimum Degree Required: Bachelor's Degree in Human Resources or related field.
• Years of experience: 1-3 years of HR generalist/coordinator experience.
• Experience with ServiceNow and Workday preferred.