Analyst, Outreach Coordinator

About the role

The Analyst, Outreach Coordinator at CVS Health is responsible for closing care gaps through various tools and interactions with regional teams and stakeholders. They are the subject matter expert in HEDIS measures and support EMR provider engagement.

Responsibilities

• Subject Matter Expert in Healthcare Effectiveness Data and Information Set (HEDIS®) improvement work
• Sets up and supports EMR provider engagement
• Participates actively in workgroups
• Delivers quality information to internal and external constituents via written and verbal communication
• Seeks opportunities for process improvement resulting in efficient and effective work streams
• Works with complex provider partners on HEDIS® gaps in care, remote medical record collection discussions, and education
• Collaborates with EMR provider partners to enhance collaboration between provider and Aetna
• Supports effective medical record capture for HEDIS® medical record review and abstraction of supplemental data

Requirements

• 3 years' recent and related health care experience in any setting
• 1 year of Medicare experience and/or 1 year of HEDIS medical record abstraction experience

Preferred Qualifications

• Experience successfully performing in an environment where daily/weekly productivity metrics are expected
• Strong communication skills
• Experience with EMR systems
• Recent and related experience working with HEDIS® Medicare Stars experience or health insurance experience
• Health care related experience in clinical, managed care or quality management
• Understanding of CPT/CPTII/ICD9/ICD10 coding and medical terminology

Qualifications

• Bachelor’s Degree or equivalent work experience in Healthcare

Benefits

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.